Event Data Management Associate

Job Description

About the Role

Title: Event Data Management Associate

Location: Limerick, Ireland

Type: Full-Time

Workplace: hybrid

Category: Market International Business Development

Job Description:

About viagogo

viagogo is the world’s leading marketplace to buy and sell tickets to any live event, anywhere. Through viagogo internationally and StubHub, our platform in North America, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available to events around the world annually — from sports to music, comedy to dance, festivals to theater — viagogo offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences.

As an Event Data Management Associate at viagogo, you will be able to:

Create the live events on our website with all the required basic information, so that we have the most comprehensive and global catalogue of live events in the world

Improve the quality and richness of the live event data on our website, so that it is more attractive to customers. This in practice means a wide range of tasks, varying from adding restrictions to events in sensitive geos, updating events at the request of sellers/internal agents, and reporting any large event issues to leaders

Review and edit live event data to ensure everything is merchandised accurately, with all the purchasing and selling parameters configured correctly

Fix and troubleshoot any issues that arise. Requires you to build strong domain knowledge and coordinate with other internal teams, especially customer care

You will be working on events in all countries and regions once training is completed, and be required to master several internal software tools.

We would like to see someone who has:

Hungry to take on responsibility and a willingness to do whatever it takes to get the job done

Organized and reliable with attention to detail and with ability to multi-task

Proven capability of responding readily and flexibly in a fast-changing environment

Strong written and oral communication skills

Languages: Fluent in English with fluency in at least one other language strongly preferred

High interest in music and/or sports

A bachelor’s Degree from an accredited college

Eligible to work in Ireland

Experience & working hours

Once training has been completed, the successful candidate will be consistently assigned to either a Sun-Thurs or Tues-Sat shift

You will be working a 40-hour week

Flexibility to work shifts during weekends required

What we offer

Here at viagogo, we are proud of our multicultural and vibrant culture, innovative offices, and newest technologies used. You can be a part of this exciting environment and show your talents. Once part of the team, you will have access to our wide benefits package:

Competitive starting salary of ?33,280

Health package

Continuous training & support

Career progression

Employee Engagement initiatives

Casual dress code

Free parking

About the opportunity:

viagogo is the world’s largest ticket market place, giving fans access to the best events in sports and live entertainment through a state-of-the-art online ticketing platform. We provide choice, convenience and consumer protection, so that people can buy and sell tickets for live events all over the world with confidence. We are the market leader in our sector and one of the fastest growing e-commerce companies in the world, and present in over 150 countries.

We’re looking to hire ambitious, intelligent, and talented people to help expand our business. You’ll learn what it takes to execute the operations in an e-commerce business. We expect you to help identify and solve the critical logistical issues we encounter as the business scales.

This position is a unique opportunity to work directly with senior executives, some of the most experienced leaders in the industry. Strong performers can expect to be in a managerial position within 24 months, and leading a department within 3-4 years.

The role is based in Limerick, Ireland. Your package will include a competitive basic salary, not to mention a fun team, a great working environment, and amazing career prospects.

What we offer

At viagogo, we are proud of our multicultural and vibrant culture, innovative offices, and the newest technologies used. You can be a part of this exciting environment and show your talents. Once part of the team, you will have access to our wide benefits package:

– Competitive starting salary

– Health package

– Continuous training & support

– Career progression

– Employee Engagement initiatives

– Casual dress code

– Free parking