Voluntary Enrollment Account Manager

Job Description

About the Role

Voluntary Enrollment Account Manager – Remote

Location: Remote

Work Type: Full Time Regular

Job No: 503263

Categories: Administrative/Support

You will manage enrollments with third-party firms for group-level cases here at Mutual of Omaha, ensuring customer satisfaction and effective enrollment plans, including budget review and product education.

WHAT WE CAN OFFER YOU:

Estimated Salary: $75,000 – $90,000 plus annual bonus opportunity

Benefits and Perks, 401(k) plan with a 2% company contribution and 6% company match.

Regular associates working 40 hours a week can earn up to 15 days of vacation each year.

Regular associates receive 11 paid holidays in 2024, which includes 2 floating holidays that are added to your prorated personal time to be used at your discretion.

Regular associates are provided sick leave through the use of personal time. Associates working 40 hours a week can receive up to 40 hours of personal time in 2024, which is prorated based on the start date. Additionally you will receive two floating holidays in 2024 by way of personal time that may be used at your discretion.

Applicants for this position must not now, nor at any point in the future, require sponsorship for employment.

WHAT YOU’LL DO:

Cultivate Strong Relationships: Build and maintain trusting relationships with Sales Reps, Brokers, and third-party Enrollment Firms. Actively participate in or lead meetings to foster open communication and support.

Strategize for Success: Collaborate with the sales team and Enrollment Firms to develop effective enrollment strategies that meet participation and expense management goals at the group level.

Lead the Process: Act as the primary point of contact, managing all aspects of group enrollments from pre-enrollment planning to post-enrollment debriefing, ensuring smooth operations and satisfaction.

Drive Engagement: Partner with sales reps and Enrollment Firms to craft and implement impactful enrollment strategies, including timelines and communication plans to maximize results.

Ensure Excellence: Review and recommend the best communication tools and enrollment portals, maintain meticulous records, and provide robust support during enrollment events

WHAT YOU’LL BRING:

3-5 years’ experience working with an enrollment firm and/or have worked at a carrier with enrollment firms with core concentration on core benefit enrollments including voluntary products.

Knowledge: Extensive knowledge of Voluntary Group Insurance and Worksite products

Innovative Thinking: Demonstrated ability to think beyond existing barriers and practices, utilizing sound and independent judgment.

Effective Multitasking: Proven ability to multitask, work under pressure, meet deadlines, and adapt to changing customer needs.

Licensing: Current state Insurance License required.

Travel: Ability to travel up to 25%.

You promote a culture of diversity and inclusion, value different ideas and opinions, and listen courageously, remaining curious in all that you do.

Able to work remotely with access to a high-speed internet connection and located in the United States or Puerto Rico.

PREFERRED:

Insurance account management experience that has worked with enrollment firms

Prior experience with benefits cost analysis or cost structure