HubSpot Support Specialist

Job Description

About the Role

Title: HubSpot Support Specialist

Location: Eastern -Central Time

Part-Time, Remote Position for an Energetic Person in Eastern or Central Time

11outof11 seeks an individual with HubSpot Marketing Pro and HubSpot Sales Pro experience to work with our clients that have sophisticated segmentation, automation, and sequencing needs.

The responsibilities of this role include:

Be the resident expert on HubSpot Marketing Contacts and processes to tag contacts as marketing or non-marketing.

Lead HubSpot automations for clients, including mapping the automations and building out automations.

Manage HubSpot data and clean-up for clients on an as-needed basis.

Work with coordinators on HubSpot challenges, including trouble-shooting new ways to solve for client HubSpot needs.

Onboard clients to new HubSpot portals, including Marketing & Sales Hubs.

Lead calls with clients for dialogue and communication related to HubSpot needs and implement HubSpot recommendations within client HubSpot instances.

Manage agendas and action items for 11outof11’s HubSpot Support Services clients.

The perfect person for this position:

Is fluent in marketing automation software, specifically HubSpot (required).

Is enthusiastic and passionate about online and inbound marketing.

Has proven skills with the strategy and tactics of digital marketing campaigns, including website strategy, email campaigns, and more.

Has digital marketing agency experience working directly with clients.

Resides in eastern or central time zones.

This position is NOT right for you if:

You enjoy working behind the scenes and don’t enjoy speaking with clients directly.

You prefer that other people manage your schedule and organize your work for you.

Time management and being efficient is often a struggle for you.

You get easily distracted when working from home and/or have spotty internet or cell service at home.

You have very little digital agency, online marketing experience and/or have been out of the field for more than 2 years.

You don’t have access to a computer.

About 11outof11:

11outof11 is a platinum HubSpot agency partner. We’re a pretty casual group of smart people with a bunch of things we live by, like practicing blameless problem-solving and making family come first.

Our agency is comprised of a 95% female team all working remotely to help 11outof11 clients succeed.

This position is remote and is paid hourly.