Job Description

About the Role

Title: Systems Engineer

Location:

Hybrid Lake Oswego, OR

Remote – West Region

Remote – Pacific NW

At NAVEX, we’re making the world a better place. A safer place. A more ethical place. A place where anyone, anywhere can have a voice. That’s a serious impact.

As our Systems Engineer, you will own the infrastructure and servers that host our SaaS solution that support thousands of companies worldwide. You will be working as part of a small, dedicated, hands-on team of system professionals to ensure a positive experience for our customers while making strong technical business decisions as part of a larger team.

Our environment is fast paced and requires an outstanding commitment to customer service, a thirst to learn anything and everything possible about technology and a desire to make a difference. NAVEX is one of the fastest growing companies supporting customers around the world; we believe great things are waiting for you on our team!

We Offer You:

An Inspiring Culture. Invested teammates, belonging groups, and a socially determined culture

Meaningful Work. Innovative products and solutions with real life impact for people and organizations

Career Growth. Stellar training and an unwavering commitment to your growth and success

Life Flexibility. Time to care for yourself, your loved ones, and your community

Industry Leadership. A highly reputable, fast growing and consistently profitable organization

Real Rewards. Competitive and transparent pay practices, wellbeing programs and benefits with choice

What You Will Do:

Design, deploy, and maintain a secure high availability cloud infrastructure

Design, deploy, and manage containers and orchestration technologies

Design and implement AWS security policies and best practices

Design and implement observability infrastructure including logging, traceability, alarms, and billing alerts

Support AWS cost management and optimization

Collaborate with DevOps to design, deploy, and maintain cloud infrastructure and applications

Deploy and manage Windows and/or Linux servers on-prem and in the cloud

Build, support and troubleshoot IIS, AWS services, Tomcat or Apache web servers

Provide application support, patch management, performance tuning and monitoring for our SaaS products

Monitor systems, review logs and manage system backups

Own your system and application documentation for process improvement

Participate in a 24×7 on-call rotation with some off-hour and weekend support

What You Will Need:

A Bachelor’s degree or equivalent combination of education and experience; IT Certification desired

5+ years of web server experience with

2+ years AWS experience with administration, configuration, performance tuning and troubleshooting

Experience hosting a SaaS application

Strong understanding of AWS networking technologies and AWS Security

Strong understanding of CloudFormation and Terraform

Hands-on experience with Windows and/or Linux operating systems including troubleshooting all aspects of the server operating environment

Strong experience with Infrastructure as Code (IaC)

Basic understanding of LAN/WAN network architecture, TCP/IP, protocols, and best practices

The ability to learn new systems and technologies quickly

Ability to coordinate projects and work assignments with minimal supervision, managing multiple projects simultaneously under tight deadlines

Self-motivated with outstanding organization skills and attention to detail

Ability to drive results through your job competencies of effective communication, product and industry knowledge (service), and service-oriented problem solving

Ability to drive results through NAVEX core competencies of accountability, customer focus, drives results and instils trust

Experience with any of the following technologies:

AWS Services: EC2, S3, Autoscaling, CloudFront, CloudWatch, CloudTrail, CloudFormation, IAM security, Networking, GuardDuty, Lambda, EKS, ECS

Operating Systems: Windows Server, Linux

Hypervisor: VMware

Configuration Management: Puppet, Puppet Enterprise

Monitoring and Logging: Nagios, Check MK, Elasticsearch, Logstash

Web Servers: IIS, Apache/Tomcat

Single Sign-On: ADFS, SAML

Networking: Firewalls, routing, switching, VLANs

Load Balancers: F5, Citrix, Apache

Version Control: GitLab, Git, Subversion

OS Deployment: VMWare Orchestrator, Puppet Razor

Enterprise Storage Protocols: CIFS, NFS, iSCSI, FC

Scripting: Python, Bash, Ruby, PowerShell

We believe each member of our team deserves to see a path forward to achieving their career and financial goals.

Each team member is required to have a career plan in place and reviewed with their manager after six months with our team.

The starting pay for this role is $90,000 per annum.

Pay progression is based on performance.