IT Solutions Administrator

Job Description

About the Role

Title: IT Solutions Administrator

Location: Charlestown MA United States

Job Description:

Job Type: Regular

Time Type: Full time

Work Shift: Day (United States of America)

FLSA Status: Exempt

When you join the growing BILH team, you’re not just taking a job, you’re making a difference in people’s lives.

Potential remote/hybrid opportunity. (Charlestown MA area)

The IT Solutions Administrator will support technical solutions covering a wide and complex range of technology solutions including, but not limited to, enterprise faxing, printing, monitoring, and FTP.

Past experience deploying large system-wide enterprise solutions is a must.

Understanding clinical and end user workflows to assist with optimization will be the heart of this role.

Job Description:

Strong understanding of various enterprise applications and solutions such as Enterprise printing, faxing, monitoring and FTP

Responsible for deploying large system-wide enterprise solutions. In charge of troubleshooting and providing solutions on escalation of ticket support

Visits hospitals and clinical areas to assist with workflow optimization

Manages and maintains software patching and update levels

Manages 7x24x365 support of online production systems, may be required to carry a pager and be available during off hours

Required Qualifications:

High School diploma or GED required. Extensive knowledge in the field and/or Bachelor’s degree preferred

Minimum 1-3 years related work experience required

Experience deploying large system-wide enterprise solutions and with documentation tools

May produce complex documents, perform analysis and maintain databases. Advanced skills with Microsoft applications (Outlook, Word, Excel, PowerPoint, Access and/or other web-based applications.)

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients’ lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled