Health Insurance Telesales Agents
Job Description
About the Role
Health Insurance Telesales Agents
1363
United States
Job Description
About Us
Our culture is based on connection, and that fuels our outstanding performance. At BroadPath we maintain and nourish a commitment to home-based talent and innovative workforce technology that enables us to deliver unrivaled quality, flexibility, and transparency. We believe in TRAVEL”>meeting our associates where they are, be it in geography or career development. Our proprietary platform visually connects the members of each home-based client team, fully unleashing the skills and motivation of the industry’s best workforce; and enabling our associates to reach their full potential. Today, we provide organizations in healthcare, financial services, travel and hospitality, and high-growth industries with managed, remote teams of skilled professionals to handle key business functions including customer experience, sales, and back-office operations. BroadPath, where connection happens.
Overview
Our Health Insurance Telesales Agents are responsible for answering inbound calls from individuals who may be interested in purchasing Medicare Advantage health plans and initiate outbound calls, reach out to prospective or current members to address their inquiries, and review our various products and services.
Responsibilities
Engage in active listening to effectively identify specific inquiries and concerns while meticulously documenting required information.
Ask pertinent and probing questions while conducting needs assessments based on the invaluable feedback of prospective members.
Educate and guide members toward selecting the plan that aligns with their unique requirements.
Initiate outbound calls, reach out to prospective or current members to address their inquiries, and review our various products and services
Qualifications
Minimum 2 years previous Medicare experience
Active resident health insurance license, and willingness to acquire additional nonresident license in MA(No cost-BP will coordinate and cover the licensing fees
AHIP certification required (BP will cover cost and Provide Link) Due before training starts
Must have CE complete if due for renewal within 6 months of training start date
Grit; demonstrated passion and perseverance towards goals despite obstacles or distractions
Comfortable with âsoft sellâ techniques
Computer literate (Microsoft Windows, keyboarding skills, strong systems aptitude)
Proficient in multitasking and navigating multiple screens while using active listening skills in a fast-paced environment.
Ability to work regularly scheduled shifts within the specified hours of operation including the training period, where lunches and breaks are scheduled, with the flexibility to adjust daily schedule, and work over-time and/or weekends, as needed
Diversity Statement
At BroadPath, diversity is our strength. We embrace individuals from all backgrounds, experiences, and perspectives. We foster an inclusive environment where everyone feels valued and empowered. Join us and be part of a team that celebrates diversity and drives innovation!
Equal Employment Opportunity/Disability/Veterans
If you need accommodation due to a disability, please email us at HR@Broad-path.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process
BroadPath is an Equal Opportunity Employer. We do not discriminate against our applicants because of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, veteran status, genetic information, or any other status protected by applicable law.
Compensation: BroadPath has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Apply
