Franchise Consultant – Front End Caller

Job Description

About the Role

Title: Franchise Consultant – Front End Caller – Remote-Hybrid

Location: Manila Metro Manila PH

Job Description:

MySigrid is looking for an enthusiastic and empathetic individual to join our team as a Franchise Consultant – Front End Caller. In this pivotal role, you will be the first point of contact for potential franchisees. Your ultimate goal will be to educate prospective clients about the franchise industry, the benefits of working with a franchise consultant, rather than sell any specific brand.

WHO WE ARE

MySigrid is a Premium Executive and Personal Assistance Service staffed by humans powered by technology. We provide the right people, platform, and processes to optimize busy executives’ lives, allowing them to outsource the day-to-day activities that keep their personal and professional lives on time and on target. We aim to democratize access to executive support and to create jobs using technology instead of replacing them.

We use MySigrid, our proprietary Collaboration & Task Management Platform, to solve tasks efficiently and collectively – improving quality, reducing human error, and increasing speed.

Responsibilities:

Lead Management:Utilize our CRM system to access leads and initiate outbound calls to potential franchisees.

Client Engagement:Engage clients in meaningful conversations using provided scripts, emphasizing the benefits of franchise ownership and the value of working with a franchise consultant.

Rapport Building:Listen attentively to clients’ aspirations, concerns, and motivations regarding franchise ownership, building rapport and trust along the way.

Education:Educate clients on the diverse range of franchise opportunities within our portfolio without discussing individual franchises in detail.

Guidance:Emphasize the importance of aligning franchise choices with clients’ personal and professional goals, providing unbiased guidance.

Financial Assessment:Assess clients’ financial readiness to invest in a franchise, including savings, loans, and credit scores, while ensuring no impending major financial commitments.

Requirements

Previous experience in sales, customer service, or consulting roles.

Exceptional communication skills, with a talent for connecting with people and building genuine relationships.

An empathetic listener who genuinely cares about helping clients achieve their entrepreneurial aspirations.

Strong sales and persuasion abilities, focusing on selling the concept of franchise ownership and the value of consulting services.

Adherence to guidelines and scripts, with the flexibility to tailor conversations to meet individual client needs.

Detail-oriented and proficient in using CRM systems for lead management.

Willingness to learn about franchising dynamics and trends to better serve clients.

Benefits

At MySigrid, we aim to ensure the professional and personal growth of all our employees:

Competitive salary package.

Vacation leave and Sick leave credits.

HMO Package for the employee and two codependents.

Reimbursable internet charges.

Comprehensive training and continuous learning advantages.

Opportunity to contribute to new technology and help develop a high-end system that assists humans by optimizing their work-processes.

High importance to work-life balance with the opportunity to work from home part of the week.

Opportunity to venture into other areas of the business as you continue to contribute to the growth of the company.

Be part of a dynamic team of specialists who openly and willingly share their knowledge with their colleagues.

Work in a corporate culture that encourages collaboration, with an emphasis on our core value: Integrity, Passion, Teamwork & Respect, Proactiveness, Accountability, Determination.