Cantonese Interpreter

Job Description

About the Role

Cantonese Interpreter

locations

USRemote

Full time

LanguageLine Solutions is Hiring!

At LanguageLine, we strive for a world in which language and cultural barriers no longer exist. Use your language skills to dramatically improve the lives of limited-English speakers, as well as the Deaf and Hard-of-Hearing. Even better, you can do this while working from your own home.

LanguageLine has been certified as a Great Place to Work, and is regularly listed as one of Americas top work-from-home employers.

Our interpreters serve clients across numerous industries, including health care, 911, first responders, education, government agencies, and all walks of business.

As an interpreter, you will receive training that is the best in the industry. Well ensure that you learn new skills while further developing your skillset. We provide numerous opportunities for advancement. Youll be in a certified ASTM and ISO environment. You’ll also be supported by a Senior Language Specialist, as well as our Interpreter and Technology Help Desks.

Join our team now!

Job Description

Work at Home Bilingual Cantonese-English Video-Phone Interpreter

Job Title: Cantonese Interpreter

Location: Work at Home position in United States

Position: Video-Phone Interpreter

Pay: $23 – $25 per hour. Actual hourly rate is dependent on location, experience, and work availability.

We Offer:

Paid professional interpreter training and continuous development.

Incentives for meeting attendance targets and reaching tenure milestones.

A variety of benefits including but not limited to: Medical, Dental, Vision, EmployeeAssistanceProgram(EAP), Accident, Critical Illness & Life, AD&D, Insurance Package, Inpatient Hospital, Short Term Disability, and 401KRetirement.

Employee Referral Program.

Advancement opportunities within the organization.

Interpreter support.

An inclusive and diverse work environment.

Position Overview:

TheCantonese Video-Telephone- Interpreter is responsible for handling calls on demand, and renders the meaning of conversations between Cantonese and English speakers.The interpreter breaks the communication barrier in a wide range of industries that LanguageLine Solutions serves: Healthcare, Government, Insurance, Financial, Utilities, Travel & Hospitality, General Business, Law Enforcement, Court, and 911.

The interpreter processes information quickly, concisely and recognizes sensitive cultural differences. The interpreter is professional and courteous at all times and uses appropriate terminology and understands common industry procedures and practices. The video and audio interpreting sessions may involve simple or complex, technical or non-technical subjects.

This position does not involve written translation however translators and other skilled linguists are encouraged to apply. The interpreters translate verbally.

**This is a remote position. The Interpreter works from his/her home-office. It is essential to ensure a quiet & secure environment**

Essential Job Functions:

Respond to video and audio interpreting sessions promptly and conduct interpretation in a friendly and professional manner.

Participate in online, video and audio training sessions.

Deliver interpretation services via video and expediently type data on a company-provided device, such as a laptop, in order to perform the essential functions of the job.

Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions.

Speak clearly in both languages using proper pronunciation, enunciation and polite expressions.

Maintain a professional demeanor throughout the video and audio interpreting sessions at all times.

Remain calm during video and audio interpreting sessions in the event that one of the primary speakers is incoherent or upset, especially in emergency situations such as 911 calls.

Maintain punctuality and availability during scheduled work hours.

Follow client instructions, in compliance with protocol to ensure client expectations are met with the Limited English-speaking Person (LEP), avoiding interaction with the LEP without clients permission.

Understand protocol and terminology for various industries including, but not limited to, Medical, Insurance, Finance and Law.

Demonstrate commitment to cultural sensitivity and working in a diverse environment.

Qualifications

Fluency inCantonese andEnglishand skilled in the associated cultural dynamics.

Ability to provide cultural competency and assess regional and accent differences to find ways of communicating with the LEP.

Excellent listening, retention and note-taking skills to maintain a high level of accuracy during interpretation.

Education or work experience in language-related fields such as teaching, language assessment, translation or interpretation preferred.

Must be able to adapt to any LLS technology enhancements that improve service delivery and meet client demands.

Must be at least 18 years of age.

Legally authorized to work in the United States.

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with LanguageLine Solutions (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).

High school diploma or equivalent.

Candidates who are currently employed by a client of LanguageLine Solutions or an affiliated LanguageLine Solutions business may not be eligible for consideration.

Ability to read and write the requested languages highly preferred.

**Based on your location, a post-offer, a pre-employment background check and/or drug screen may be required**

Technical Requirements:

High speed Internet connection for work related electronic communication. This internet connection should provide download speeds of no less than 5 Mbps and upload speeds of 3 Mbps.

Your home office should provide space for a backdrop of 5 ft by 7 ft and; a desk and chair.

A direct connection from the modem to the desktop or laptop must be used. Cable or fiber optic services are preferred. For optimal connectivity: Satellite service is not permissible.

Must have access to a quiet space free from background noise or distraction.

Physical Requirements:

Must be able to operate a keyboard and mouse and remain in a stationary position in front of a computer and webcam the majority of the workday.

Must use a headset for prolonged periods of time.

Must be able to operate company provided software and systems to perform all aspects of the job.

Must have sufficient manual dexterity to type or write.

Able to lift up to 26 lbs.

May be exposed to moderate noise levels; i.e. computer, audio, telephone.