Administrative Associate

Job Description

About the Role

Title: Hybrid Administrative Associate

Location: Columbus United States

Job Description:

Williams Lea is hiring for an Administrative Associate for our Columbus, OH office to work Monday to Friday 10:00 am to 7:00 pm!

Pay: $19.00/hour

Benefits:

Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug)

401k Retirement Savings Plan Including Employer Match

Paid Time Off (PTO)

Life Insurance

Paid Parental Leave

Short-term & Long-term Disability

Healthcare & Dependent Care Flexible Spending Accounts

Domestic Partner Coverage

Commuter Benefits

Legal Assistance

Employee Assistance Program (EAP)

Access to on-site Gym and Café

Company Provided Parking

Additional Employee Perks and Discounts

The Administrative Associate is a member of the Williams Lea team delivering exceptional administrative support and customer service to our legal client locations.

Essential Functions:

Monitors multiple email inboxes to complete daily tasks

Inputs time entry requests (make edits/adjustments, request approval, release)

Prepares expense reports and payment funds requests

Prepares and submits invoice requests

Performs data entry

Maintains and inputs information on various data storage sites

Prepares and circulates multiple daily reminder emails and reports

Navigates and utilizes multiple add-ins within Outlook

Works under time constraints to meet deadlines

Reviews own work product for accuracy

Produces accurate and high-quality work

Communicates effectively and respectfully with co-workers and client requestors

Uses job tracking software to log in and out of all tasks for internal tracking purposes

Other duties as requested by the client and management

Qualifications:

Specific Technical Skills:

Must be proficient in MS Office, including Outlook, Word, Excel & Adobe

Performance Traits:

Critical thinking / analytical skills

Proven customer service skills required in order to create, maintain and enhance client relationships

Excellent organizational skills and ability to manage multiple assignments simultaneously.

Exceptional organizational and communication skills (written and verbal).

Knowledge of proper grammar, spelling, and language usage, as well as standard business correspondence formatting.

Able to make independent decisions that conform to business needs and policy

Attention to detail, time management and problem-solving skills.

Able to troubleshoot tasks or concerns on own; understands when to escalate a problem to a supervisory level

Ability to maintain professional composure when working with immediate deadlines

Ability to work both independently and collaboratively as part of a team

Ability to work in a fast-paced environment

Ability to prioritize work to balance multiple projects and deadlines.

Highly professional approach to responding to requests and demonstrated ability to provide quality customer service to attorneys.

Ability to work well under pressure.

Demonstrated self-starter with the desire to show ownership and commitment to the job.

Energetic and positive personality, willing to go above and beyond to meet client expectations

Ability to maintain confidentiality of sensitive materials/documents.

Education/Training/Certifications:

Associate degree, preferred

Minimum Years of Experience Required:

One to Three years of similar work experience in a professional services firm.

Who we are: In a rapidly changing world, the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years.

Our 5,200+ talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments.

We’re always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century, we continue helping businesses thrive in a future driven by digitization and virtualization.

It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing.