Academic Program Support Specialist

Job Description

About the Role

Title: Academic Program Support Specialist

Location: Salt Lake City United States

Job Description:

Graduate Admissions Evaluators play a crucial role at the University. They are trained to evaluate graduate applications and verify that applicants meet The Graduate School minimum requirements. As a Graduate Admissions Evaluator, the employee will evaluate domestic and foreign academic transcripts, confirm credentials, and enter information into our database systems. Attention to detail is key, as is a strong sense of customer service. We work closely with graduate departments, applicants, and campus partners to facilitate the application process.

Responsibilities

1. Assist in evaluating international and domestic graduate applications.

2. Evaluate academic transcripts, test scores, and other domestic and international credentials.

3. Monitor students’ academic files to ensure information is complete and updated by filling in information and

changing records when applicable.

4. Respond to emails related to international and domestic graduate admissions.

5. Provide customer service at our office windows and via phone calls as it relates to international and domestic

graduate admissions.

6. Process credentials related to international and domestic graduate admissions.

7. Other duties as assigned; May be cross-trained in other areas of the office.

This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Minimum Qualifications

Three years of general office experience or equivalency (one year of education can be substituted for two years of related work experience), one of which in an academic setting; and demonstrated human relation and effective communication skills required. College coursework in a related area is preferred.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences

Strongly Preferred:

1.Strong attention to detail.

2.Ability to provide excellent customer service experience.

3.Demonstrate effective communication skills and proficient data entry capabilities.

4.Maintain a high level of confidentiality.

5.Open to learning new skills.

TypeBenefited Staff

Special Instructions Summary

The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.

All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action (OEO/AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/

Online reports may be submitted at oeo.utah.edu

https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.