Systems Engineer (Linux)
Job Description
About the Role
Title: Systems Engineer (Linux)
Location: Universal City United States
Job Description:
100 Universal City Plaza, Universal City, CA
Full-time
Business Segment: Operations & Technology
Company Description
We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.
Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we’ll continue to create and deliver content that reflects the current and ever-changing face of the world.
Job Description
Hybrid: This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.
Schedule: Wednesday through Sunday or Saturday through Wednesday; 9:00 a.m. – 5:00 p.m. PST
NBCUniversal has an exciting opportunity for a talented individual to become a Systems Engineer within the Operations & Technology (O&T) organization, with a specific focus on NBCU Broadcast infrastructure. O&T supports enterprise Technology, Broadcast and Production systems across the NBCU portfolio globally.
The Systems Engineer will partner with NBCU Technology leadership on day-to-day operations, including VM deployment, OS access tickets, OS/VM troubleshooting, ESXi configuration, SOX auditing, and performance troubleshooting. Working within an agile framework, updating tickets in Jira/SNOW, collaboration with cross-functional business leaders and partners, to provide âbest in classâ support for our NBCU local stations and global enterprise customers.
Responsibilities:
Team
Develop & maintain engagements with Infrastructure Engineering, MSP resources, facility support, vendors, and Application teams to provide end-to-end delivery and support of appropriate infrastructure solutions.
Provide level 1/2 operational support for ticket completion, incident management and problem management resolution, on-call activities
Demonstrate a dedication to building and maintaining a stable, high-performance technical environment
Client management
Partner with Business & client teams in building/articulating technical requirements and recommendations
Strong customer service skills and unfailing professionalism
Partner closely and collaborate enthusiastically with both clients at the local facilities and peers across O&T
Track timelines, manage priorities and schedules, and set client expectations
Partner with Business Engagement team to capture technical requirements, provide solutions and ensure resources are available to hit required timelines
Monitoring and Security
Collaborate closely with the NBCU cyber security team to build repeatable systems with security best practice and hardening
Preferred familiarity with PCI and SOX procedures and controls
Qualifications
Basic Requirements:
Basic Scripting experience (Python, Shell, PowerShell)
Experience troubleshooting with tools such as strace / dtrace / tcpdump
Experience with management/build/troubleshooting of virtualization/OS technologies, Oracle, RHEL and specifically VMware & Windows & Linux
Experience with Linux OS monitoring and performance management
Working knowledge on networking protocols, routing, network topology
Experience managing and implementing automated operational tasks to improve reliability and standards
Familiarity with agile methodologies working in JIRA based sprint structures
Experience with Compute hardware vendors including Cisco / HP / Cisco / Dell along with general data center facility wiring / fiber / connectivity requirements
Desired Characteristics:
Familiarity with Block/File/Object storage technologies
Familiarity with backup technologies, recovery scenarios, high availability designs and solutions
Familiarity with ServiceNow or other ITSM related toolsets
Qualifications:
Bachelor’s Degree in an Information Technology related technical discipline with 3+ years of equivalent practical experience
1+ year of recent experience with Cloud-based technologies
1+ year of experience with scripting (Python, Shell, PowerShell)
This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $90,000 – $115,000
Additional Information
NBCUniversal’s policy is to provide equal employment opportunities to all applicants
and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation,
marital status, pregnancy, veteran status, membership in the uniformed services,
genetic information, or any other basis protected by applicable law.
