Senior Service Engineer

Job Description

About the Role

Title: Senior Service Engineer(HYBRID)(Open to Relocation)

Location: FL-Fort Lauderdale

Job Description:

Why join Stryker?

We are excited to be named one of the World’s Best Workplaces by Fortune Magazine! We are proud to offer you 12 paid holidays annually. For an overview of our benefits and time off, please follow this link to learn more:US Stryker employee benefits.

Job description

As a Senior Engineer you will support the Service Engineering department within Stryker Global Robotics Customer Care. Ensuring adherence to quality and quantity standards, you will develop, evaluate, implement and maintain servicing and upgrade methods, sequences and processes. This role is located in Weston, FL.

Who we want:

Analytical problem solvers. People who go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues.

Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, data and insights to drive continuous improvement in functions.

Dedicated achievers. People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.

What you will do:

Directly support the service, upgrade, and technology integration depot in Weston Florida

Lead and support Continuous Improvement projects

Drive efficiency and process flow enhancements, resulting in cost savings

Evaluate changes throughout the organization to ensure serviceability in the depot and field for existing, updated, and new products

Identify and manage cost reduction projects in support of goals

Identify and implement ergonomic and safety improvements in the service environment

Support new product development and ensure a smooth transition into operations and post-market support

Identify sources of waste in Customer Care processes, including service, and implement changes that improve cost, quality and delivery

Partner with operations, materials, advanced operations, product engineering, and other groups to solve quality issues and drive customer satisfaction

Be committed to quality by striving for reliability and quality in our products, continuously researching ways to enhance performance

What You Need:

Minimum Requirements(Must Have)

Bachelor’s degree in Engineering or similar discipline

2+ years of related experience

Preferred Requirements(Nice to Have)

Experience with robotics and/or electromechanical equipment

Experience with low-volume but highly complex products

Experience working in a highly regulated industry

Continuous improvement/Lean/Six Sigma experience

Any experience with CMM would be preferred

Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.