Customer Onboarding Team Lead

Job Description

About the Role

Title: Customer Onboarding Team Lead

Location: Poznan, Wielkopolskie, PL, 60-198

Department: Financial Services

Due to the development of John Deere Polska Business Service Center in Poznan we are currently seeking candidates for the position of:

Customer Onboarding Team Lead

Poznan, Poland

Your responsibilities:

Lead the Customer Onboarding team, ensuring efficient due diligence, onboarding, and periodic reviews.

Ensure compliance with relevant AML laws and regulations.

Design, review and update internal processes to maintain the highest standards of compliance and operational efficiency.

Support the team in reviewing the more complex cases, critical issues and assess the need for escalation to the 2nd line of defense and senior management.

Assume responsibility as the Money Laundering Reporting Officer (“MLRO”) for one or more countries.

Enable the digital transformation and automation of our customer onboarding processes.

Support in responding to inquiries, audits and regulatory inspections.

Our requirements:

5+ years of experience in KYC, AML, compliance, or audit functions within the financial sector.

2+ years of experience in managing and leading AML/KYC teams.

Proven leadership abilities with a focus on team development and process efficiency.

Ability to work to tight deadlines, while maintaining close attention to detail.

Fluency in English is essential, German and/or Spanish are considered a strong advantage.

Bachelor’s degree preferably in Business / Law / Compliance / Economics or equivalent work experience.

What we offer:

Stable employment with a great atmosphere and ethical corporate culture.

Labor contract with an attractive benefit package.

All tools needed for the realization of business goals.

Flexible working hours including home office options.

Wide area of development opportunities within the company.