Workload Model Analyst – Operations and Policy Analyst 4
Job Description
About the Role
Title: Workload Model Analyst (Operations & Policy Analyst 4)
Location: Salem United States
Job Description:
Agency:
Department of Human Services
Salary Range:
$7,353 – $10,827
Position Type:
Employee
Position Title:
Workload Model Analyst (Operations & Policy Analyst 4)
Job Description:
The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.
Opportunity awaits!
We are seeking a Workload Model Analyst (Operations and Policy Analyst 4) to join our Office of Reporting, Research, Analytics, and Implementation (ORRAI). ORRAI is within the ODHS Director’s Office and in this role, you will work closely with research analysts, economists, systems analysts, program managers and project managers.
The Workload Model Analyst is responsible for developing and implementing staff and workload models across the agency and external service delivery areas. In this role you will lead the data analysis efforts to assess programmatic impacts and coordinate data collection activities for ODHS’ statewide workforce.
Elevate your career by joining us as a Workload Model Analyst, where you will harness your analytical prowess to build effective workload models that support our mission and improve service delivery.
Informational Session
If you’re interested in learning more about this position, we invite you to join us for an informational meeting to address any questions you may have.
This virtual session will be held via Zoom on Wednesday, January 29, 2025, from 3:00 PM to 4:00 PM PST. Please note, this is not part of the interview process and is open to everyone.
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Meeting ID: 161 188 7895
Passcode: 511811
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Summary of Duties
As a Workload Model Analyst you will:
Evaluate currently existing documentation and develop new documentation outlining data, and technical and analytical details involving workload models.
Lead the analysis of data to determine where appropriate model adjustments are required and make recommendations to steering committees and agency leadership.
Analyze and present measurable impacts on external organizations and local government entities effected by the workload model changes.
Consult with and coach management regarding staffing impacts of decisions, critical risk areas, and labor relation issues pertaining to staffing assumptions.
Lead and assist in the development of other ODHS workload models in central and shared supports.
Coordinate with field services staff from all program areas to ensure data consistency/accuracy, messaging, and results.
Chair and facilitate steering committees and other governance boards comprised of both internal and external stakeholders directly related to workload models.
Lead the process of surveying staff for biennial model validations. This includes survey development and focus group facilitation.
Lead on launching and troubleshooting surveys to gather workload model data from field staff.
Analyze and make recommendations through consultations with senior leadership across the agency regarding how best to develop and maintain staff allocation models.
Represent ODHS and external partner organizations throughout the legislative process by presenting workload analysis and recommendations to DAS-Budget and Management (BAM) and the Legislative Fiscal Office (LFO).
Explain issues and effects of proposed legislation and complete bill analysis.
Read, interpret and analyze legislative requests and bills impacting staffing levels.
Support external vendors, to the degree that ODHS continues to develop workload models with the assistance of contractors.
Minimum Qualifications
A Bachelor’s Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or any degree demonstrating the capacity for the knowledge and skills; and five years professional-level evaluative, analytical and planning work.
OR
Any combination of experience and education equivalent to eight years of experience that typically supports the knowledge and skills for the classification.
Essential Attributes
We are looking for candidates with:
Demonstrated experience managing large, multi-component projects: Experience includes planning, executing, and closing projects while overseeing various interconnected components, such as data modeling, systems implementation, policy analysis, and partner engagement. Experience managing projects and oversee all moving pieces and aligning them toward successful project completion.
Exceptional written and verbal communication skills with the ability to convey complex technical information clearly and effectively to diverse audiences.
Proven ability to manage changing timelines and effectively prioritize tasks in a fast-paced and evolving work environment while maintain high standards of quality and accuracy.
Experience applying statistical methodologies to develop practical solutions, such as designing staff task sampling for time studies.
Demonstrated commitment to Diversity, Equity, Inclusion, and Access (DEIA) through active efforts to foster an inclusive and equitable work environment. This includes promoting diverse perspectives, advocating for fair treatment, and ensuring that all individuals have equal access to opportunities, resources, and support.
Attention all candidates! A cover letter is required. Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.
Working Conditions
Your work will have a hybrid work format that includes some work that can be conducted remotely and office environment with cubicles.
High level of electronic audio/visual/computer hardware equipment usage.
Position may require travel as needed.
Background Checks and Requirements
If selected as a finalist, we will conduct a criminal history and background check. Finalist must be cleared by the FBI Criminal Justice Information Services (CJIS) through a fingerprint-based criminal records check.
Adverse criminal history or background check may lead to disqualification.
The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.
Benefits
ODHS Employee Resource Group communities that promote shared learning.
Cost of Living Adjustments.
Annual salary increases (until you reach the top of the listed salary range).
Amazing benefits package.
Possible eligibility for the Public Service Loan Forgiveness Program.
Employment Preference
Veterans’ preference:
Veterans’ preference information.
How to submit your Veteran documents for preference. Please do not attach your Veterans’ preference documentation in the Resume/CV field of your application.
General Information
This is a permanent, full-time position and is a Management Service, Non-Supervisory position and is not represented by a union.
This recruitment may be used to fill future vacancies in the same classification.
Contact Information
We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions.
The recruiter for this position is Teresa Camacho De La Torre. If you contact the recruiter, please include the job requisition number: REQ-172209.
Email: Teresa.CamachoDeLaTorre@odhs.oregon.gov
Phone (call or text): 971-286-0701
