SMB Account Executive
Job Description
About the Role
Title: SMB Account Executive
Type: Hybrid
Location: San Francisco Bay Area, Boston, Bangalore, Noida, Hyderabad, and New York
Job Description:
Who Are We?
Postman is the worldâs leading API platform, used by more than 35 million developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaborationâenabling users to create better APIs, faster.
The company is headquartered in San Francisco and has an office in Bangalore, where it was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman.
P.S: We highly recommend reading The “API-First World” graphic novel to understand the bigger picture and our vision at Postman.
The Opportunity.
Each SMB Account Executive has a set territory of accounts (up to 1,000 employees) across the EMEA region, containing existing Postman users on all levels of Postman. The goal is to build strategies to manage target accounts while working new inbound leads, with the intention of understanding how they are using Postman, and introduce them to all the capabilities of our Enterprise Suite. This is a unique opportunity to join the rapidly growing sales team at Postman and we are looking for passionate, energetic people to further scale our fast-growing business. The ideal candidate has personally driven significant sales growth at Technical SaaS companies.
What Youâll Do.
Given a portfolio or group of organizations with the most promising growth opportunities, build a credible funnel for Postman Enterprise adoption
Take ownership of the full sales cycle from lead to close
Build a strategic outbound motion for your territory
Convert inbound leads to closed opportunities
Execute a land and expand sales strategy to drive widespread adoption and larger deployments
Help educate customers on the value of Postman throughout the evaluation and adoption cycle
Navigate key decision makers to build Postman Enterprise awareness within organizations
Leverage data to understand your customers and prospects to gain insight into their business challenges
Be a great listener, identify customer needs and collaborate with Postman teammates to ensure customer success
Communicate and organize/escalate issues appropriately including: billing, legal, security, on-boarding, and technical inquiries
Provide a detailed, accurate forecast
Collaborate and work with Solutions Engineering, Customer Success Managers, Account Development representatives Leadership, etc. to build strategic adoption plans for customers in large accounts
Provide recommendations based on customersâ business needs and usage patterns
About You.
Able to strategically map out and break into accounts
Successful track record of pipeline generation
Relevant sales experience preferably in an Enterprise SaaS organization
Experience selling developer and/or technical products a strong plus
Excellent communication skills both with customers and within an organization
Proven negotiation and closing skills, as demonstrated by regularly exceeding sales targets while selling right-fit customers.
Strong track record of navigating organizations across multiple verticals/industries
Ability to develop senior level relationships quickly and effectively
Experience presenting to senior managers and the C-suite
Ability to manage multiple opportunities simultaneously at various stages of the buying process
Takes an active interest in increasing customer satisfaction and deepening customer relationships
Teamplayer
Fluent in French and English
What Else?
In addition to Postman’s pay-on-performance philosophy, and a flexible schedule working with a fun, collaborative team, Postman offers a comprehensive set of benefits, including full medical coverage, flexible PTO, wellness reimbursement, and a monthly lunch stipend. Along with that, our wellness programs will help you stay in the best of your physical and mental health. If you have little ones in your family, the creche allowance can help in supporting your work-life balance. Our frequent and fascinating team-building events will keep you connected, while our donation-matching program can support the causes you care about. Weâre building a long-term company with an inclusive culture where everyone can be the best version of themselves.
At Postman, we embrace a hybrid work model. For all roles based out of San Francisco Bay Area, Boston, Bangalore, Noida, Hyderabad, and New York, employees are expected to come into the office 3-days a week. We were thoughtful in our approach which is based on balancing flexibility and collaboration and grounded in feedback from our workforce, leadership team, and peers. The benefits of our hybrid office model will be shared knowledge, brainstorming sessions, communication, and building trust in-person that cannot be replicated via zoom.
Our Values
At Postman, we create with the same curiosity that we see in our users. We value transparency and honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.
Equal opportunity
Postman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.
