Senior Director
Job Description
About the Role
Title: Sr. Director
Location: Austin, TX
Job Description:
Full-time
Job Family Group: Technology and Operations
Company Description
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose â to uplift everyone, everywhere by being the best way to pay and be paid.
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.
Job Description
This position will provide Program or Project Management leadership for the Ecosystem & Operations under Value Added Services. These Programs have a significant impact on Visa’s future revenue streams. Program management will holistically encompass working across all business and technical units within Visa to drive overall program success. Comprehensive day-to-day management of multiple, cross functional, global software development projects, specifically within mission critical programs will be required.
Role and Responsibility
Provide leadership and oversight to a team of technical program/project managers who use agile practices and the scrum framework for the planning, execution and delivery of products.
Provide program management oversight for a portfolio of complex and high-profile programs with a budget of over USD 50M.
Build PMO team and deliver multi-year technical programs
Experience and expert in Visa PMM methodology and tools like Jira Align, QBR, gate etc.
Manage and influence stakeholders to adopt and consume technical initiative without impacting product roadmap…
Work with Business Sponsors to develop project roadmaps that align with business objectives/priority and take into account resource availability.
Provide resource plans, budget tracking and forecasting. Manage team to achieve target scope, schedule and cost.
Manage the professional development and growth of direct reports. Coaching for a high degree of performance and creating a culture of achievement.
Drive coordination and results with business and technology sponsors in developing product roadmaps which align to business objectives and sequenced by priority and resource availability.
Work with business and technology subject matter experts to define scope, create estimates, develop budgets and project plans, and produce documentation needed for funding approvals.
Identify and manage dependencies and impacts among programs / projects across the portfolio. Raise issues and risks and drive resolution or mitigation.
Ensure that all programs and projects are in the compliance with Visa’s Project Management Methodology and Key Controls and that accurate and timely information is collected and reported regularly on project portfolio progress and financial status.
This position requires to collaborate with folks in Singapore, Austin, Bangalore, Foster City, hence this person should be flexible to work late night/early hours very frequently.
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.
Qualifications
Basic Qualifications:
12 or more years of work experience with a Bachelors Degree or at least 10 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD), or a minimum of 5 years of work experience with a PhD
Preferred Qualifications:
15 or more years of experience with a Bachelors Degree or 12 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD), PhD with 9+ years of experience
Demonstrated expertise in financial management, budgeting, program or project cost accounting, expense accounting, internal labor capitalization policies, and sourcing practices and processes
Experienced in leading annual planning functions for complex, cross-functional organizations with myriad interdependent systems and products
Excellent verbal, written, and presentation skills. In particular, a demonstrated ability to effectively communicate technical and business issues and solutions to different organizational levels
Deep analytical and problem-solving skills, ability to think strategically
Strong leadership qualities and organizational skills as well as the ability to adapt quickly to change (e.g., changing priorities, assignments, and roles)
Strong process orientation and a solid understanding of project management techniques, methodologies, and best practices.
Skilled in conflict management and negotiation to achieve project goals and develop trust with stakeholders
Proficient in JIRA Align, PPM, Rally, Jira, Wiki, Microsoft Office tools (Microsoft Access, Word, Excel, PowerPoint, Project, SharePoint), and Hyperion.
Decent knowledge of Site Reliability, Performance Engineering, Security and Testing Domains
Demonstrated knowledge of program and project management methodologies and best practices, software and product development lifecycles (SDLC, PDLC) required. Strong process orientation and demonstrated ability to define and document new or improved portfolio and program management processes, templates and tools, and create a wide variety of reporting mechanisms for leadership, stakeholders, and team members.
Exceptional knowledge of Agile/Scrum/Lean principles and practices
Financial services and payments network experience is a plus. Knowledge of Visa’s financial practices and technology processes is a plus but not required.
Additional Information
Work Hours: Varies upon the needs of the department.
Travel Requirements: This position requires travel 5-10% of the time.
Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.
U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 191,700 to 299,650 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.
