Manager, Workplace Operations
Job Description
About the Role
Title: Manager, Workplace Operations
Location: Austin, TX (Hybrid)
Job Description:
Workrise is the source-to-pay solution built for energy. By combining purpose-built software with expert teams, we empower the worldâs leading energy companies and their suppliers to work better, together.
The Manager, Workplace Operations, works on a full range of office operations, projects, and other administrative duties, such as managing the organizationâs Executive Assistants. This position maintains office services by organizing office operations and procedures, controlling correspondence, designing filing systems, reviewing and approving supply requisitions, and assigning and monitoring administration functions. The Manager of Workplace Operations manages and serves as the primary point of contact for all day-to-day office operations responsibilities, procedures, and services, including oversight of office lease, equipment, office set-up and security, supplies, mailing, shipping, maintenance, installation, and various repairs and vendor management.
Why Join Us?
You’ll be at the heart of our daily operations, overseeing everything from managing our talented Executive Assistant team to ensuring a smooth and efficient workplace. If you’re a highly organized and proactive individual passionate about creating a positive and productive work environment, this is your chance to shine and contribute directly to Workrise’s success.
What youâll be doing:
Support and administer various key administrative items for managing the office, executive assistants, and executive stakeholders
Schedules, assigns, reviews, and supervises the work of the organizationâs office manager and stack ranks priorities for executive leaders, monitors projects, and is responsible for vendor management and contract oversight
Develops and directs all meetings (i.e., executive leadership off-sites, Board of Director meetings), vendor set up, location sites walk through, caterer interviews and arrangements, material / presentation creation, applicable technology, etc.
Office set-up, weekly breakfasts, lunches, large mailings, etc.
Assists with marketing, Hackathon set-up, SWAG items for onsite team meetings, etc.
Assist with completing tasks that could have a dramatic impact on the success of Workrise
Provide assistance to senior leadership team members for high level office operations management, confidential administrative support and serve as an extension of their leader by acting as the leaderâs confidant and voice, as needed.
Oversee and maintain comprehensive and accurate records, generate reports, budgets, contract oversight, etc.
Responsible for contact and/or response both to internal and external leaders
Involved with overseeing various vendors, consultants, and third-party communications on behalf of executive stakeholders
Perform various other office operations and high level administrative tasks and executive assistant leadership
Improve and streamline processes while leveraging team members, vendors, systems, calendars, etc.
Serve as a resource to the organizationâs office in Austin Headquarters, Executive Leadership Team
Work cross-functionally with internal stakeholders to support the business administration
Operate as a credible administration leader, including oversight of various systems and organizational policies
Oversight of All Hands, Fireside Chats, partner with internal communications and marketing for broader employee communications, ensure calendar of events are in sync to remove duplication of events, etc.
Administers procurement and fiscal management activities associated with the office operations, including, but not limited to activities associated with the building located in Austin and other locations, as needed
Direct the planning and administration of executive project work
Review and approve transactions, as assigned, provides key coordination with Talent Acquisition for candidate screenings, interviews, etc., as appropriate to the role
Participates in various committees
Develop new and revised current processes to improve procedures and guidelines of administrative processes and lead executive assistants
Directional leadership and oversight of internal Business Units leaders
Support and/or manage and prioritize multiple projects, applying basic understanding and knowledge of both the internal and external environments while maintaining the highest level of confidentiality for all of the organization
Deadline-driven items for executive leadership and other stakeholders are kept on track
Coordinate the allocation of resources for following budget approval, recommend approval of business expenses that support initiatives and goals
Collect and analyze a variety of data and information for operating expenses (i.e., utility costs, garage and interim parking reimbursement, etc.), summarize findings for review and consideration
People Management
Establish performance standards/objectives
Conduct ongoing performance reviews and individual development discussions
Provide ongoing coaching and continuous training
Develop the proper organization structure and chain of command, which leads to organizational effectiveness and a high-performing team
Attract, select, hire, and retain high-caliber talent to achieve the objectives of the organization
Define and communicate goals to achieve department and company objectives
Communicate, supervise, and direct relevant staff, ensuring leadership guidelines are in place to manage a function
Experience and Education Requirements:
Associate degree in Finance, Communications, Business or equivalent relevant work experience
5+ years of combined experience in administrative, executive office, workplace operations, finance, energy, technology, and/or accounting supporting cross functional business unit leaders, people manager, and other roles with projects and processes
Experience and/or understanding of business, executive office / leadership, administration, office management, vendor contracts, systems, and reports
Ability to prioritize and maintain flexibility in a fast-paced, ambiguous and dynamic start-up environment
Highly organized with strong attention to detail
Ability to handle any and all confidential data and maintain confidentiality
Excellent interpersonal, written, and verbal communication skills
Thoughtful and a positive attitude in an environment with demands, deadlines and varying personalities
Ability to build and oversee project management
Highly proficient with G-Suite, and various office systems
Understanding of how to manage inquiries both internal and external to the organization
Additional experience preferred, but not required:
Bachelorâs Degree in Business, Communications, Journalism, or Education
Certified Facilities Manager (CFM), Professional Administrative Certification of Excellence, Certified Administrative Professional, Microsoft Office Specialist, Certified Associate in Project Management, and/or Organizational Management
Experience managing or mentoring other employees
Essential Job Functions:
Regular, on-time attendance
Ability to work remote / hybrid
Ability to travel to meet with clients and their stakeholders up to 30% of the time
Ability to communicate effectively
Ability to use office equipment such as a computer, copier and telephone
Ability to use office computer programs such as e-mail, Google Docs, Google Sheets, Microsoft Word, PowerPoint and Excel
More than a job:
Between now and 2050, global energy demand is forecasted to rise nearly 50%, which is a staggering number. With every step forward – AI, electrification, you name it – that bar may still get higher. Workrise is uniquely positioned to empower the biggest industry in the world to work smarter – and move faster – in the race to rise to this challenge. The world depends on it.
We recognize that making an impact matters to you and we believe in providing an environment that fosters your growth. We use data to drive our decisions and improve the experience of the workers and clients we serve. With mutual respect for each other, we continually collaborate to find the best solution.
We support you with:
For eligible roles:
Flexible paid time off for full-time employees
Medical, dental, and vision insurance
Telehealth
401(k) with company matching contribution
Flexible remote work support where applicable
WFH Contribution
Wellness allowance
Calm App
Learning opportunities
Financial planning support
Parental leave
Employee Assistance Program
Pet Insurance
Opportunity to earn bonus, commission, and/or equity
Onsite Gym
Workrise is committed to providing an environment where all people feel belonging, mutual respect, and the freedom to be their authentic selves. We welcome applicants of all gender identity and expression, sexual orientation, neurodiversity, educational background, religion, ethnicity, disability, age, veteran status, and citizenship. Weâd love to learn what you can add to our team.
Who we are:
What began as a workforce management platform for Oil & Gas has since grown to serve the biggest companies in energy across both workforce and vendor management, absorbing much of the supply chain complexity these energy companies face and making it easier, faster, and safer to get work done. To date, Workrise has raised over $750M in funding from Founders Fund, Andreessen Horowitz, Bedrock Capital, Brookfield, and Baillie Gifford, along with others, and will continue to use these investments for strategic growth.
Weâd love to share more through the interview process and look forward to learning more about your journey.
