Manager, Contract Management – Settlements

Job Description

About the Role

Title: Manager, Contract Management – Settlements

Type; Remote

Job Description:

Job Summary:

JOB DESCRIPTION – Manager, Contract Management

Location: Work from Home, CA, USA

Division: Ticketmaster North America

Line Manager: Senior Director – Settlement

Contract Terms: Full-time/Regular

Job Family: Settlement

Job Level: M2 – Manager

WHO WE ARE

We’re fans who help fans everywhere get into the live events they love. A proud division of Live Nation Entertainment, Ticketmaster has changed the way the world connects with their favorite artists, teams, and shows, and we continue to shape innovation every day. We’re not just selling tickets (though we do that better than anyone else), we’re enriching lives one amazing experience at a time. And we think that’s pretty amazing. If you’re passionate about the magic of live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

THE TEAM

As part of the Ticketmaster Contract Management team, the Ticketmaster North America Settlement team is a diverse group of professionals to serve as the trusted source of payment and required reporting for Ticketmaster’s client. To Perform accurate, reliable, and timely revenue share calculation for Ticketmaster client contracts located in the United States and Canada. Our team is also dedicated to providing excellent support to all stakeholders, both internal and external, and we are committed to meeting the challenges that come with the evolving business, regulatory and compliance landscape in which we operate.

THE JOB

We are seeking a Manager, who in this role will be responsible for managing and overseeing core Ticketmaster segments while working directly with RFD’s, CDD’s to assist and resolve settlement reconciliation related issues. You will also work closely with the Senior managements of the Contract Management settlement team. This position is also responsible for providing analysis to support financial and statistical reporting request for Ticketmaster segments. The ideal candidate should have the ability to adjust, coordinate and align with internal and external department goals across multiple time zones. Must be a self-motivated individual, organized, detail-oriented and able to work with limited supervision in a fast-paced environment.

WHAT YOU WILL BE DOING

Finance Settlement liaison to segment RFD/CDD

Work daily with RFD, segment SVP, CDD to assist and resolve client settlement issues and/or inquires.

Solving problems by gathering information, discuss options, and make recommendations.

Provide analysis and reporting request (BOBJ, SAP, etc)

Effectively read and interpret contractual client user agreements.

Reprocessing revenue share calculations of any new deal terms

Review settlement report calculations.

Information share of settlement functions between Accounting and Finance teams

Partner and build relationships with Field Event Support and Client Specialist Support

Perform various month-end duties as part of Ticketmaster month-end close schedule.

Provide support and documentation with company external and internal auditors.

Standard work hours: Monday through Friday, 9:00am to 6:00pm.

Month-end and Holiday Shifts may be required, including evenings and weekends.

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)

Bachelor’s degree in accounting, finance, or related field is required.

6+ years of professional finance experience in a comparable role required.

Ability to work across multiple times zones and countries and adjust workflow as needed.

Financial contracts, revenue share calculations, and reconciliation.

Current knowledge or the ability to learn SAP ICM and Oracle IC

Ability to work in a time sensitive environment and deliver on strict deadlines.

Preference for prior experience within the entertainment industry

Proficiency in Microsoft Excel, Power Point, and BI tools (e.g., Domo, BPC, etc.)

Excellent written and verbal communication skills

Experience with accessing, compiling, and analysing large volumes of transactional data into actionable information required.

Strong analytical and multi-tasking skills.

Detail oriented and highly organized.

BENEFITS & PERKS

Our motto is ‘Taking Care of Our Own’ through 6 pillars of benefits:

HEALTH: Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)

YOURSELF: Paid time off policy including holidays, sick time, and day off for your birthday, free concert tickets

WEALTH: 401(k) program with company match, Stock Program Reimbursement

FAMILY: New parent programs & support including caregiver leave and infertility support

CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings

OTHERS: Volunteer time off, crowdfunding network

LIFE AT TICKETMASTER

We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.

Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.

The expected compensation for this position is:

$74,000.00 USD – $93,000.00 USD

Pay is based on a number of factors including market location, qualifications, skills, and experience.