Information Technology Director

Job Description

About the Role

Title:Information Technology Director

Location: CT-Hartford

Salary$165,000 annually

Job TypeOpen to Agency Employees

Job Description:

The State of Connecticut, CT Paid Leave Authority (the “Authority”) invites its qualified agency employees to apply for the position of Information Technology Director.

WHAT WE OFFER:

Visit our new State Employee Benefits Overview page!

The opportunity to work for a Forbes top company: ‘Forbes’ State of Connecticut Ranked One of the Best Employers of 2023 – State of CT Receives National Recognition for Offering Job Growth, Competitive Benefits, and Flexible Schedule

Professional growth and development opportunities

A healthy work/life balance to all employees

POSITION HIGHLIGHTS</span>

Full time, 40 hours per week

Monday through Friday

First shift

Location: Hartford, CT

Hybrid work environment (combination of on-site and remote work)

THE ROLE

The Information Technology Director is responsible for designing, overseeing, and managing the Authority’s information technology platform and acts as the Authority’s primary liaison for the IT team at the Department of Administrative Services, other state agencies and IT vendors with whom the Authority has a contractual relationship. The IT Director reports directly to the CEO of the Authority. They direct information technology staff, business staff as assigned, and consultants assigned to projects.

ABOUT THE AUTHORITY

The CT Paid Leave Authority is a quasi-governmental agency formed by statute and signed into law in 2019. Its mission is to help Connecticut’s workforce navigate health challenges and life changes with greater financial security.  Through a trust funded by workers, the Authority makes benefits payments to eligible workers when the worker takes a leave from work to care for themselves or a family member.

Selection Plan

In order to be considered for this job opening, you must be a current State of CT employee of the agency listed above, who has worked for the state for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening.  You must specify your qualifications on your application.

Check out our Applicant Tips on How to Apply! Need more resources? Visit our Applicant Reference Library for additional support throughout the recruitment process.

BEFORE YOU APPLY:

Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified.

Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below.

Resume Policy: Per Public Act 21-69, resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency.

Preferred Shift/Location: Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.

Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State.  Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing DAS.SHRM@ct.gov.

Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.

Note: The only way to apply to this posting is via the ‘Apply’ or ‘Apply Online’ buttons on the official State of Connecticut Online Employment Center job posting.

AFTER YOU APPLY:

Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire’s expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section).

Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful Interview Preparation Guide to make the best impression!

Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks.

The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.

Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at www.ct.gov/ethics.

QUESTIONS? WE’RE HERE TO HELP:

Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out to Jasmyn Raymond at Jasmyn.Raymond@ct.gov.

Join the State of Connecticut and take your next career step with confidence!

EXAMPLES OF DUTIES

Working in concert with the CEO and the Board of Directors, directs the operations of the Authority’s information technology platform.

Acts as the primary liaison between the Authority, the Board of Directors, and Executive branch agencies, including but not limited to the Department of Administrative Services Bureau of Information Technology Solutions (BITS) in matters related to the Authority’s IT needs and infrastructure.

Builds a supporting technology team and direct the operations and efforts with the team and associated vendor partners.

Plays a strategic role in shaping the technology roadmap to ensure it supports the Authority’s long-term vision and objectives.

Establishes priorities for systems development and IT projects in accordance with the Authority’s objectives.

Implements IT projects in alignment with Board approved technology objectives.

Assists in the preparation of the Authority’s budget as it relates to Authority IT needs.

Develops disaster, backup and recovery plans ensuring a resilient technology platform.

Identifies and manages risks associated with the Authority’s use of technology including cybersecurity, data privacy, and IT services continuity.

Implements policies, controls, and best practices to protect and restrict access to Authority data and systems.

Ensures all platforms are developed and tested with protocols and data protections for protected health information (PHI) and personally identifiable information (PII).

Ensures the development of high-quality, low-cost technology solutions aligned with the Authority’s needs and its business strategy.

Leads audit responses on IT-related matters.

Remains abreast of industry trends, emerging technologies and NIST standards.

Oversees relationships and foster collaboration with vendors, contractors and other service providers, including BITS.

Communicates regularly with the CEO and Authority senior management team.

Provides ongoing production support for the Authority’s IT platform, including testing and implementation of platform upgrades and making minor enhancements to the platform.

Develops the operating policies for the technology team to ensure secure implementation of technology solutions, from tracking initial requests and requirements through solutioning, developing, testing and deployment.

Develops and retain team members providing opportunities for professional development.

Provides ongoing verbal and written performance feedback to team members.

Performs any related duties as required

This list of duties is not intended to be all-inclusive and may be expanded to include other duties and responsibilities that the Authority may deem necessary from time to time and as the Authority’s work and responsibilities demand.

KNOWLEDGE, SKILL AND ABILITY

Plan and Deploy for Business Results, which includes the ability to develop and implement business plans, IT plans, budget plans, and human resource plans in order to maximize budget allocations, technology, personnel and other resources to achieve agency and program goals.

Lead Change, which includes innovation, the ability to be a creative problem solver and a strategic thinker, and the ability to recognize and develop opportunities to grow and develop information technology services in response to customers and a changing work environment

Focus on Results and Quality, including exercising and promoting accountability, and the ability to analyze surveys, financial and other data, and use strategic planning and performance measurement techniques to continuously improve performance and maintain competitiveness

Understand Customers and Markets, which includes the ability to establish customer satisfaction and loyalty, forecast and conduct market analyses, keep ahead of industry trends and incorporate “best practices” into information technology operations.

Lead People, including the ability to resolve conflict, communicate effectively, coach and train employees, recognize performance, and foster diversity and teamwork.

Build Coalitions, including the ability to explain and advocate facts and ideas in a convincing manner, to negotiate with individuals and groups internally and externally, to gain cooperation from others, and to identify the internal and external politics that impact the work of the organization.

Business Knowledge, including knowledge of the technical, professional, procedural and legal requirements of the specific information technology area.

MINIMUM QUALIFICATIONS – GENERAL EXPERIENCE

Ten (10) years of experience in computer or network administration, architecture, operations, production control, systems development, information technology analysis and planning.

MINIMUM QUALIFICATIONS – SPECIAL EXPERIENCE

Three (3) years of the General Experience must have been in a managerial capacity.

NOTE: For classified state employees this experience is interpreted to be at the level of an Information Technology Manager 2.

MINIMUM QUALIFICATIONS – SUBSTITUTIONS ALLOWED

College training in computer science, management information systems or a closely related field may be substituted for the General Experience on the basis of fifteen (15) semester hours equaling one half (1/2) year of experience to a maximum of four (4) years for a Bachelor’s degree.

A Master’s degree in computer science, management information systems or a closely related field may be substituted for one (1) additional year of the General Experience.

PREFERRED QUALIFICATIONS

Experience in an insurance, municipal or state government IT systems.

Working knowledge of Salesforce, cloud technology services and identity management services.

Leadership experience in managing complex and wide scoping full life cycle implementations at an enterprise scale.

Experience working collaboratively across distributed and dependent platforms with successful results.

Experience analyzing and evaluating complex financial and statistical data.

Demonstrated ability to work cooperatively with teams, using interpersonal skills to deliver excellent results and maintain a collegial work environment.

Experience using verbal and written communication skills to work with diverse groups.

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.