Digital Account Manager
Job Description
About the Role
Title: Digital Account Manager, Lyft Media
Location: Los Angeles, CA
Job Description:
At Lyft, our purpose is to serve and connect. To do this, we start with our own community by creating an open, inclusive, and diverse organization.
Lyft Mediaâs vision is to build the largest transportation media network. We leverage media to elevate the transportation experience for our users while building an exciting and sustainable advertising business. Our assets include Lyft in-app sponsorship opportunities, the largest bikeshare network in the country, and in-car entertainment screens. Our work is fun, challenging, and rewarding and we are looking for a customer-focused team member passionate about solving problems, delighting our agency partners, and winning new business.
As a Digital Account Manager at Lyft Media you will play a critical role in partnering with our internal sales team to achieve its goals. You will be a true team player providing cross-functional support for pre & post-sales activities and management and optimization of advertisement campaigns. You will develop, evaluate, and improve processes and tools in order to improve day-to-day operations and efficiencies for our sales team. We are looking for individuals who love solving interesting problems, are highly adaptable, and care deeply about customer satisfaction.
Responsibilities:
Pre-sales planning: Support sales team in RFP fulfillment and inventory management (including forecasting ad inventory against goals)
Post-sales execution: Lead key client success processes including smooth contract execution, creative services support, campaign reporting, and Proof of Performance (PoP) reporting
Cross-functional liaison: Coordinate with our legal, finance, accounting, tech, and other Lyft teams to ensure all external and internal needs are adequately met
Ad campaign trafficking and optimization: Proactively manage Lyft Media direct ad campaigns via our ad-server, including proper set-up, scheduling, daily pacing and complete delivery based on Insertion Order parameters
Billing: Coordinate with Lyft Billing at the end of each billing cycle on campaign totals and ensure POs are generated and invoices are delivered to our advertising partners
Project ownership: Own ad-hoc projects end-to-end as the primary driver and ensure theyâre completed within budget and scope constraints
Experience:
BA/BS degree and 3+ years of experience in digital advertising sales or campaign management
Exceptional communication, interpersonal, and organizational skills
Exhibits outstanding attention to detail
Excels at multitasking and thrives under pressure
Demonstrates critical and strategic thinking abilities
Consistently self-motivated and proactive
Strong interest and understanding of technology
Excellent analytical skills with a passion for data-driven solutions, enabling top-tier recommendations for sales teams and clients
Proficient in Google Sheets and related tools for creating ad pacing trackers and internal workbooks
Hands-on experience with ad serving solutions, ensuring precise campaign setup, delivery, and reporting
Adept at leading projects with minimal direction or oversight
Benefits:
Great medical, dental, and vision insurance options with additional programs available when enrolled
Mental health benefits
Family building benefits
Child care and pet benefits
401(k) plan to help save for your future
In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
Subsidized commuter benefits
Lyft Pink – Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program
Lyft is an equal opportunity employer committed to an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.
This role is fully remote in Los Angeles, candidates for this role must be based in the Los Angeles metro area. #Remote
The expected base pay range for this position in the Los Angeles area is $77,600 – $97,000. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Range is not inclusive of potential equity offering, bonus or benefits. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process
