Claims – Material Damage Auto Specialist I

Job Description

About the Role

Title: Claims – Material Damage Auto Specialist I

Location: Fairfield United States

Job Description:

Make a difference with a career in insurance

At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we’re looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person.

If you’re ready to build productive relationships, collaborate within a diverse team, embrace challenges and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow.

Start your journey with us

The Material Damage Specialist associate will support the Claims Department by conducting quality assurance audits of staff appraisals and total loss conditioning, and serve as a technical resource for auto repair, and occasionally completing virtual auto repair appraisals for customers.

Starting salary: $45,000 – $75.000 annually. The pay determination is based on the applicant’s education, experience, location, knowledge, skills and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance.

Primary Responsibilities:

conduct quality assurance audits of staff appraisals and total loss conditioning, and provide management with recommendations for training and development of staff adjusters, support of new initiatives, best practices, and state compliance

support the Claims Department by serving as a technical resource to associates as it pertains to vehicle repair, alternative parts utilization, and total loss conditioning

on occasion, complete quality auto repair appraisals based on photographs

Includes initial and supplemental auto repair appraisals and negotiating with repair facilities

Requirements:

Experience

minimum of 2 years of auto repair estimating

I-CAR, ASE, and technical school training is a plus but not required

use of auto repair estimating software

two years of claims department experience is a plus but not required

use of Microsoft Office products including PowerPoint, Word and Excel

Skills:

expertise in auto nomenclature, design, technology, construction, damage analysis and repair techniques for body panels and unibody/frames

negotiating skills

analytical skills

detail oriented

effective verbal and written communication skills present and deliver quality assurance results to management

Qualities

ability to obtain and maintain adjuster/appraiser licenses in some states

ability to work independently in a fast-paced environment while meeting and maintaining predetermined service levels

ability and willingness to adapt to change and new responsibilities as they become needed

The above declarations are not intended to be an “all-inclusive” list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.

Enhance your talents

Providing outstanding service and developing strong relationships with our independent agents are hallmarks of our company. Whether you have experience from another carrier or you’re new to the insurance industry, we promote a lifelong learning approach. Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional – all while enjoying a meaningful career.

Enjoy benefits and amenities

Your commitment to providing strong service, sharing best practices and creating solutions that impact lives is appreciated. To increase the well-being and satisfaction of our associates, we offer a variety of benefits and amenities. Learn more about our benefits and amenities packages.

Many departments at our Headquarters in Fairfield, Ohio, offer hybrid work options, empowering associates to work from home several days a week. Depending on your role and responsibilities, hybrid options may be available.

Embrace a diverse team

As a relationship-based organization, we welcome and value a diverse workforce. We grant equal employment opportunity to all qualified persons without regard to race; creed; color; sex, including sexual orientation; religion; national origin; age; disability; or any other basis prohibited by law. Learn more about the Federal Employment Notices.