Call Center Support Representative

Job Description

About the Role

Title: Call Center Support Rep

Type: Remote

Location: United States

Job Description:

About Us:

CDK Global is a leading provider of cloud-based software to dealerships and Original Equipment Manufacturers (“OEMs”) across automotive and related industries. The Company’s cloud-based, software as a service (“SaaS”) platform enables dealerships to manage their end-to-end business operations including the acquisition, sale, financing, insuring, repair, and maintenance of vehicles. By automating and streamlining critical workflows, the integrated platform of modern solutions enables dealers to sell and service more vehicles by creating simple and convenient experiences for customers and improves their financial and operational performance.

Position Summary:

Call Center Remote Work From Home: Alabama, Arizona, Florida, Georgia, Indiana, Kansas, Kentucky, Michigan, Minnesota, Louisiana, Mississippi, Missouri, Nevada, North Carolina, Ohio, Oklahoma, South Carolina, Tennessee, Texas, Utah, and Virginia.

Appointment setting for automotive dealerships nationwide. Provide quality calls 100% of the time and always represent an automotive dealership positively and professionally. Strong verbal and written communication skills

Must have a quiet place to work free from background noise.

Basic Computer skills and experience navigating multiple platforms, programs, and screens while reading, writing, and speaking with a customer on the phone

Excellent benefits with exceptional bonus opportunities!

What We Offer:

Paid training

Hourly rate plus the opportunity to earn extra in performance-based bonuses

$500 (Full-time), Retention Bonus paid after 90 days of satisfactory performance

Starting rate is dependent on previous experience (bilingual Spanish is a plus but not a must)

Flexible full-time, Day, Night, and Weekend schedules available

Equipment provided

Fast-paced, fun, friendly team!

Pay Rate $12-14 per hour plus performance bonus

CDK Global is committed to fair and equitable compensation practices. Compensation packages are based on several factors, including but not limited to skills, experience, certifications, and work location. The total compensation package for this position may also include annual performance bonus, benefits and/or other applicable incentive compensation plans.We offer Medical, dental, and vision benefits in addition to:

Paid Time Off (PTO)

401K Matching Program

Tuition Reimbursement

At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities. We are open, curious and encourage different views, so that everyone can be their best selves and make an impact.

CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law.