Business Salesforce Analyst

Job Description

About the Role

Title: Business Salesforce Analyst

Location: Detroit MI United States

Career area Vehicle Remarketing

Work Location(s) 500 Woodward Avenue, MI

Remote? No

Ref # 19157

Working time Full time

Job Description:

Ally and Your Career

Ally Financial only succeeds when its people do – and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people – with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?

Work Schedule: Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role’s specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.

The Opportunity

Hybrid Detroit, MI: 3 days in-office / 2 days remote

We are seeking a skilled and expert Business Salesforce Analyst to join our team. The ideal candidate will be responsible for analyzing, designing, and implementing Salesforce solutions to meet business requirements and goals. They will work closely with partners to gather requirements, develop solutions, and provide ongoing support to ensure the successful adoption and utilization of Salesforce within the organization. They take a broad perspective to resolve how such solutions will affect existing work processes and systems, and how to handle the integration. They also display innovation in identifying, proposing, and being responsible for the execution of business solutions.

The Work Itself

Collaborate with business collaborators to capture and document requirements for Salesforce projects.

Analyze business processes and find opportunities for improvement and automation using Salesforce.

Design and configure Salesforce solutions, including custom objects, workflows, validation rules, and process builder.

Develop and maintain reports, dashboards, and analytics to provide insights into business performance.

Conduct user training and provide ongoing support to ensure successful adoption and utilization of Salesforce.

Collaborate with multi-functional teams to integrate Salesforce with other business systems and applications.

Stay up-to-date with Salesforce releases and new features, and provide recommendations for system enhancements.

Fix and resolve issues related to Salesforce configuration, data integrity, and user access.

Assist in data migration and data quality initiatives to ensure accurate and reliable data within Salesforce.

Document system configurations, processes, and procedures to facilitate information exchange and uphold system documentation.

Contributes to the business short-and long-term planning sessions and provides direction to ensure understanding of business goals and direction.

Provide assistance in argument development (i.e., research, data collection).

The Skills You Bring

Bachelor’s degree in Business Administration, Computer Science, or a related field.

Proven experience as a Salesforce Administrator or Business Analyst, with a strong understanding of Salesforce best practices and functionality.

Proficient in Salesforce configuration, including custom objects, workflows, validation rules, and process builder.

Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels.

Detail-oriented and organized, with the ability to manage multiple priorities and meet deadlines.

Knowledge of Salesforce Lightning Experience and Salesforce CPQ is a plus.

#DFS

#LI-hybrid

At this time, Ally will not sponsor a new applicant for employment authorization for this position.

How We’ll Have Your Back

Ally’s compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. Our Total Rewards program includes industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life, including:

Time Away: 11 paid holidays, 20 paid time off days, and 8 hours of volunteer time off, yearly (paid time off is prorated based on start date)

Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.

Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.

Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.

Work-Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers program and other employee discount programs.

Other compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.

To view more detailed information about Ally’s Total Rewards, please visit this link: https://www.ally.com/content/dam/pdf/corporate/ally-total-rewards-snapshot.pdf

Who We Are:

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on “Doing it Right” and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.

Base Pay Range: $55000 – $80000 USD

An individual’s position in the range is determined by the specific role, the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer.

Incentive Compensation: This position is eligible to participate in our annual incentive plan.