Business Analyst

Job Description

About the Role

Title: Business Analyst

Location:

Chicago, Illinois; Atlanta, Georgia; Boston, Massachusetts; New York, New York; Birmingham, Michigan; Miami, Florida

Job Description:

Company description

For 25 years, Level has developed marketing solutions for some of the world’s most innovative brands. We believe the best solutions come from collaborative working partnerships with our clients. Whether an established brand, or a start-up, we believe in the power of creative strategy, design, and technology to solve business challenges.

Overview

The Business Analyst will support product managers and product owners to define requirements for business-driven ecommerce & website updates. The ideal candidate is adaptable, flexible, and capable of driving success through direct partnerships with key stakeholders, product leads and cross-functional delivery teams.

PLEASE NOTE: Highly qualified candidates local to any major ET/CT metros will be considered. Preference will be given to those candidates who reside in a market where Publicis Groupe has an office and who are willing to work a 3 day/week hybrid onsite schedule.

Responsibilities

Partner with client and agency teams to frame business goals and value propositions to elevate the product on ecommerce channels

Develop solution hypotheses iteratively, based on user research, and industry and market trend analysis

Translate product vision into a roadmap containing well-defined, prioritized user stories

Write clear and well-structured product requirements and documentation

Communicate and validate requirements with relevant collaborators

Identify automation opportunities

Create reports, dashboards, and visualizations to help others understand business performance

Validate and present business cases to executives and lead business reviews to ensure the team prioritizes the right features

Serve as a voice of the customer among the cross-functional team, always understanding the customer needs

Establish objective goals for the product with success and acceptance criteria using meaningful metrics, KPIs, and quantifiable business outcomes

Masterfully apply Agile practices and frameworks

Hand off requirements to development teams for implementation

Analyze process issues and bottlenecks to make improvements

Collaborate with product owners to ensure alignment towards business objectives

Represent industry best practice and market trends to assist in maintaining competitive advantage

Build and maintain a trusting and influential relationship with the client, teams, and vendors

Qualifications

3+ years of business analyst or product manager experience, preferably within an advertising agency, media organization, in-house agency, or consultancy

Demonstrated success contributing to digital product vision and defining product requirements

Experience working with a multi-disciplinary team on customer-focused products and services

Prior experience working within or alongside the telecommunications, connectivity, internet services, or technology industry strongly preferred

Deeply rooted in Agile delivery principles with an ability to champion an understanding of Agile best practices throughout the organization

Expert-level skills in JIRA/Confluence and Asana; similar workflow & project management tool experience may be substituted

Proven ability to prioritize multiple demands and obtain buy-in from stakeholders

Practice in workshop facilitation to cultivate product and solution ideation

Highly collaborative work style with an ability to develop relationships, build rapport, and drive success across cross-functional creative delivery teams, client teams, and with key stakeholders

Assertive, confident communication skills with an ability to tactfully influence and navigate sensitive, conversations and influence key stakeholders.

A high degree of business and political savvy with an ability to navigate complex organizational structures, prioritize and solution multiple concurrent needs, and develop relationships across teams and brands

Possess a sense of urgency and an ability to work quickly, efficiently, and accurately within tight deadlines and constantly-evolving project parameters, scope, and goals

Flexible and adaptable with an ability to manage and prioritize multiple concurrent projects with constantly shifting parameters and targets.

Scrappy and entrepreneurial with a drive to evolve and innovate

Additional information

The Power of One starts with our people! To do powerful things, we offer powerful resources. Our best-in-class wellness and benefits offerings include:

Paid Family Care for parents and caregivers for 12 weeks or more

Monetary assistance and support for Adoption, Surrogacy and Fertility

Monetary assistance and support for pet adoption

Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance

Tuition Assistance

Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more

Matching Gifts programs

Flexible working arrangements

‘Work Your World’ Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)

Business Resource Groups that support multiple affinities and alliances

The benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents.

Level Studios is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.

If you require accommodation or assistance with the application or onboarding process specifically, please contact USMSTACompliance@publicis.com. All your information will be kept confidential according to EEO guidelines.

Compensation Range: $72,390-$99,960 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. For this role, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 2/14/2025.