Territory Manager
Job Description
About the Role
Title: Territory Manager – Richmond, VA
Location: Richmond VA US
Job Description:
The Kestra team has over 400 years of experience in the external and internal cardiac medical device markets. The company was founded in 2014 by industry leaders inspired by the opportunity to unite modern wearable technologies with proven device therapies. Kestra’s solutions combine high quality and technical performance with a wearable design that provides the greatest regard for patient comfort and dignity. Innovating versatile new ways to deliver care, Kestra is helping patients and their care teams harmoniously monitor, manage, and protect life.
A Territory Manager is responsible for securing new business and managing a sales area independently, often remotely from Kestra main offices. This position contacts and consults with a variety of clients in a mixture of clinical settings. In addition to direct sales responsibilities for a given territory, the Territory Manager provides training, on-going product service and support, and assistance in the reimbursement process.
ESSENTIAL DUTIES
Responsible for the sales and ongoing support of Kestra products
Consistently meet or exceed quarterly and annual sales targets as well as performance-based objectives
Grow and develop trusted partner relationships with key accounts and stakeholders within the territory in a professional and ethical manner
Prepare quarterly Business Plans and present to Regional Sales Leadership
Ensure responsible and appropriate use of budgeted expenses by adhering to Kestra policies and procedures
Attend key exhibits and conventions, as required
Coordinate patient interaction with Clinical Advisors and Customer Care team
Provide key feedback and information in a timely manner to appropriate internal stakeholders
Work closely with leadership across the Sales and Marketing Teams to successfully implement market strategies
Manage sales cycle from introduction to product delivery
Build long-term partnerships from sales calls
Manage pipeline of customers
Proactively maintain positive client relationships
Respond to client issues and complaints
Maintain records and sales data
Adhere to Pledge of Confidentiality
Information regarding a patient of this company shall not be released to any source outside of this company without the signed permission of the patient. Furthermore, information will only be released internally on a need-to-know basis. All Team Members will not discuss patient cases outside the office or with anyone not employed by this company unless they are directly involved with the patient’s case.
COMPETENCIES
Passion: Contagious excitement about the company – sense of urgency. Commitment to continuous improvement.
Integrity: Commitment, accountability, and dedication to the highest ethical standards.
Collaboration/Teamwork: Inclusion of Team Member regardless of geography, position, and product or service.
Action/Results: High energy, decisive planning, timely execution.
Innovation: Generation of new ideas from original thinking.
Customer Focus: Exceed customer expectations, quality of products, services, and experience always present of mind.
Emotional Intelligence: Recognizes, understands, manages one’s own emotions and is able to influence others. A critical skill for pressure situations.
Requirements
EDUCATION/EXPERIENCE REQUIRED:
Minimum 3 years of documented successful sales experience in the medical space
Experience with Challenger Sale, SPIN, or like sales model
Demonstrated strong business acumen
Excellent written and verbal communication skills
Valid drivers license in state of residence with a good driving record
Ability to consistently work remotely
Must be able to achieve credentialing for hospital system entry including, but not limited to:
Documentation of vaccination and immunization status
Pass background check
Pass drug screening testing
Review and agree to hospital policies and procedures
Completion of online courses, i.e., HIPAA, Bloodborne Pathogens and Electrical/Fire Safety
PREFERRED EXPERIENCE:
Minimum 5 years demonstrated experience with Cardiac Rhythm Management devices or calling on interventional cardiology
Bachelor’s degree in business administration, sales, or marketing
Experience selling to Cardiology and/or Electrophysiology practices
Experience within the Cardiac or other Medical Device industry
Knowledge of MS Office
Experience with MS Teams
WORK ENVIRONMENT
Fast paced field role
Noise volume typical of being in the field or clinical setting
Extended hours when needed
Drug-free, as per FDA regulations
PHYSICAL DEMANDS
Frequent repetitive motions that may include wrists, hands and/or fingers, such as keyboard and mouse usage
Frequent stationary position, often standing or sitting for prolonged periods of time
Frequent computer use
Frequent phone and other business machine use
Ability to lift up to 40 pounds unassisted, at times from in and out of vehicle
TRAVEL
Frequent domestic travel by car and/or air required, up to 50 %
OTHER DUTIES:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the Team Member. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.
Benefits
Kestra offers a very competitive benefit package including Medical, Dental, 401K with Match, etc.
Pay equity is an important part of Kestra’s Culture. Our compensation ranges are guided by national and local salary surveys and take into consideration experience level and internal equity. Each role is benchmarked based on the job description provided If your qualifications and/or experience level are outside of the posted position, we encourage you to apply as we are growing fast and roles that are coming soon may not be posted.
Salary: Annualized between $80,000 and $120,000, plus bonus and uncapped commission. Depending on experience and location.
Kestra manufactures and provides life-saving products regulated by the Federal Food and Drug Administration and under contract with Medicare. Kestra maintains a drug free workplace and testing is a condition of employment.
