Senior DevOps Support Engineer
Job Description
About the Role
Senior DevOps Support Engineer
Job ID Number
RQ184469
Silver Spring, MD, US
Category
Information Technology
Employment Type
Full Time
Business Unit
GDIT
Apply Now At GDIT.COM
Responsibilities for this Position
Location: USA MD Home Office (MDHOME)
Full Part/Time: Full time
Job Req: RQ184469
Type of Requisition:
Regular
Clearance Level Must Currently Possess:
None
Clearance Level Must Be Able to Obtain:
None
Suitability:
Public Trust/Other Required:
Other
Job Family:
Systems Engineering
Job Qualifications:
Skills:
Analytical Thinking, DevOps, Systems Design
Certifications:
Experience:
9 + years of related experience
US Citizenship Required:
No
Job Description:
We are GDIT. We stay at the forefront of innovation to solve complex technical challenges.
GDIT is your place. Make it your own by discovering new ways to apply the latest technology securely and expertly. Own your opportunity at GDIT and you’ll be a meaningful part of improving how agencies operate. Our work depends on a Senior DevOps Support Engineer joining our team to support activities.
At GDIT, we foster a people-centric environment. As a Senior DevOps Support Engineer, you will be trusted to develop, maintain, and support DevOps practices, including deployment support. IN addition, you will monitor and support daily systems operations, including daily production jobs and system interfaces. In this role, a typical day will include:
As an organized, analytical problem solver, you will work with the DevOps team to design, develop, and maintain software and tools to support building, deploying, and monitoring applications
Deploy and configure cloud services according to best practice
Develop better and more efficient ways of delivering solutions that meet business objectives
Creates/updates and maintains system documentation
Write process requirements, technical design documents, and standard operating procedures
Responsible for continually advancing the technology in a collaborative and creative Agile environment using many of the latest technologies and industry best practices
Designs, plans, and integrates cloud computing and virtualization systems using infrastructure as code and modern cloud-native deployment techniques such as DevOps and/or DevSecOps.
Design and support Continuous Delivery
Work with Solution Architects to conduct proof of concepts (POCs) and assist in Production implementations
Assess existing application stacks and suggest cloud native services for applicability
Assess existing environments for opportunities to simply, automate or bring efficiency to technical processes
Develops automation scripts for efficient deployment and operations of cloud environments
Advanced troubleshooting including analyzing log & trace files, opening service requests, collecting documentation, working with vendors, and driving problem resolution
Perform and automate Windows and database administration activities, and lead and collaborate with the development team on continually improving our processes
Conduct investigations and analysis to provide recommendations regarding technology improvements, development best practices, standardization, upgrades, and modifications to the DevOps process
Monitor daily production jobs to ensure proper execution
Conduct production troubleshooting to ensure system is properly processing data files and ensure system interfaces are operational
Work collaboratively and effectively with all levels of management and staff within the organization
Required Skills:
10+ years of experience supporting IT infrastructure
5+ years of experience DevOps or cloud architecture in Azure or AWS</li>
5+ years of experience with supporting and developing DevOps processes using Git, Jira, Jenkins, Azure DevOps or other CI/CD tools
5+ years of experience creating deployment scripts with Jenkins or Azure Pipes
Experience with documenting procedures
Working knowledge of software deployment, versioning, and release management processes
Experience working with and supporting software production server environments
Must be able to obtain a Public Trust clearance
Desired Skills:
Experience with Copado
Experience working with database technology
Salesforce administration and deployment experience
Experience in Agile practices
Experienced in Agile software development practices and tools, such as Atlassian JIRA
Work experience supporting Department of Health & Human Services (HHS) agency or other Federal agencies
Excellent knowledge of best practices and an understanding of industry trends and difficulties
Excellent oral and written communication skills, with a demonstrated ability to communicate complex technical topics to management and non-technical audiences
Excellent analytical skills, including the ability to integrate information from multiple sources
Ability to work independently and interact regularly with government and non-government stakeholders at multiple levels of authority
Works well as a team member in a fast-paced and often time-sensitive environment
The likely salary range for this position is $151,725 – $205,275. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Scheduled Weekly Hours:
40
Travel Required:
Less than 10%
Telecommuting Options:
Hybrid
Work Location:
Any Location / Remote
Additional Work Locations:
Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee’s date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.
We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
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