Outbound Recall, Dental Hygiene Scheduler

Job Description

About the Role

Title: Outbound Recall: Dental Hygiene Scheduler

Location:

Brazil

Argentina

El Salvador

Remote

Customer Support – Front Desk

Full time

Job Description:

Are you based in Argentina, Brazil or El Salvador?

We’re excited to receive your application! We encourage candidates from these locations to apply.

US Based Client. Must be Proficient in English Written and Verbal Skills.

Only Resume Written in English will be Accepted.

Why You’ll Love Working with Us:

Oral health has been linked to numerous health challenges, being a dental solutions company, we understand we can get more out of life by strengthening the relationships between dentistry and patients. We strive to deliver our vision and our mission by following our values: Be Growth Oriented – Go Above & Beyond – Culture Champion – Pay Fanatical Attention

Requirements

The Role:

A successful Dental Hygiene Scheduler Pays Fanatical Attention to the details and Goes Above and Beyond toward the dedication of our culture and team. Culture Champions are professional, kind, and motivated to make a difference for others. Being Growth Oriented in a remote position means being dedicated, setting goals and accurately completing tasks daily.

The Role Responsibilities:

Make outbound calls to dental patients from practices across the US and schedule their next dental hygiene appointment

Demonstrate empathy while answering patient questions and concerns

Offer the importance of scheduling and attending their appointment

Overcome objections the patients may have with scheduling

Represent dental offices in a friendly and professional manner

Learn and navigate multiple software systems

Manage difficult situations and establish solutions

Offer a positive mindset with team members, patients, and customers

Be dependable, on time, and dedicated to patients’ and other team members’ needs

Qualifications:

Sales experience required

Outbound call center experience is a plus

Dental office experience is a plus

Energy and empathy

Accuracy and organization

Typing skills of 55+ WPM

Ability to work well with others

High level of integrity

Excellent verbal and written communication skills

Ability to secure confidential information and comply with HIPAA

Benefits

100% Remote

Training & Development

Work From Home