Job Description
About the Role
Title: Financial Access Specialist 2
Job Description:
Req #:238327
Department:UW MEDICINE FINANCIAL ACCESS CLEARANCE TEAM
Job Location:Remote/Hybrid
Closing Info:Open Until Filled
Salary:$4,141 – $5,924 per month
Other Compensation:
Union Position:Yes
Shift:First Shift
Benefits:As an employee you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here.
UW Medicine Patient Financial Access Services â Finance Access Clearance Team (FACT) has an outstanding opportunity to hire a FINANCIAL ACCESS SPECIALIST 2.
WORK SCHEDULE
Full-Time, Mondays – Fridays, 8:30 am – 5:00 pm
Primarily a 100% remote/teleworking position with the potential for occasional assignment at other UWM work locations based on operational or training needs.
POSITION HIGHLIGHTS</strong>
Provide prompt and courteous insurance clearance service using your excellent communication skills with internal and external customers
Be a part of a team dedicated to supporting UW Medicine where Patients Are First
Areas of coverage may include emergency services, inpatient hospitalization, transportation, rehab, therapies, nursing home placement, home health care/durable equipment, outpatient surgeries, clinical visits, and specialized procedures; also verifies L&I, Crime Victims and other coverages
DEPARTMENT DESCRIPTION
The FACT department coordinates the insurance clearance process for Inpatient planned and unplanned admits, for Outpatient Surgery, Clinic Procedures, high dollar Infusion, and/or Radiology high dollar Procedures, as well as, various functions associated with obtaining and verifying the insurance coverage and benefits for facility and professional services.
Our team values excellent customer service, timely response, accurate authorization, and courteous processing of calls
PRIMARY JOB RESPONSIBILITIES
Participate in on-the-job training to learn to coordinate the insurance clearance process, as well as various functions associated with obtaining and verifying the insurance coverage and benefits for facility and professional services
Review scheduled appointments through patient work queue, and obtain insurance authorizations through assigned payer administrators
Verify/document patient eligibility and benefits; document progress in EPIC auth/cert and REG
Refer uninsured patients for Medicaid/Charity eligibility screening; call referring providers to obtain referrals or to initiate authorization
Prepare estimates of fees upon request from Patient Care Consultants, and review payment options with patients
Collect payments and process using cash drawer in EPIC
Call patients to provide overview of limited medical benefits and Out-of-Pocket cost; prepare Notice of Non-Coverage form for patient signature
REQUIRED POSITION QUALIFICATIONS:
High School diploma or GED certificate plus two years of experience in a medical office setting; OR, equivalent education/experience.
ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER
UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center – Montlake, UW Medical Center – Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.
Become part of our team. Join our mission to make life healthier for everyone in our community.
Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.
The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.
To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu.
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.