Director Strategic Communications

Job Description

About the Role

Title: Director Strategic Communications

Location: Hybrid remote within service area state (DE, PA, MD, VA, OH, NC, GA or FL)

Job Description:

What makes us great:

At the heart of our Company is a dedication to delivering energy that drives progress. We put people first, work to keep them safe and build trusting relationships.

What you’ll be working on:

Develops, implements, and evaluates the communication strategies and programs across the

organization’s internal and external audiences in cooperation with the organization’s goals and

objectives.

Oversees multiple communication functions including web, social media and digital marketing to

promote a consistent, professional and collaborative brand for the organization.

Manages brand and reputation, ensures that all external communications reflect the company’s

identity and core values.

Drives communication plans and campaigns that enhance brand visibility

and reputation within the utility industry.

Leads and develops communication team.

Develops and assesses measurable goals and objectives that advance the strategic framework for the team.

Engages with key stakeholders including the senior leadership team, operational leaders, and

shared services providing speeches and statements, prepares background/briefing materials.

Creates messages in the appropriate voice.

Monitors and analyzes media coverage. Leverages key performance data insights on corporate

communications. Drives awareness of news and issues impacting the organization, ensuring

accurate representation of the organization’s views.

Coordinates crisis communication efforts/response that include situation analysis, message

development, monitoring and response, media inquiries, internal communication and reputation

management.

Builds a culture of collaboration with internal partners to foster awareness and feedback and to

develop corporate strategies and communications.

Manages the creation and editing of various written and verbal communication materials,

including press releases, annual reports, utility industry publications, etc. for consistency and

quality.

Collaborates with outside vendors and partners as necessary.

Prepares and delivers speeches for internal and external audiences ensuring clear messaging.

Plans, develops and delivers messages during crisis situations, serving as media spokesperson for

high risk customer issues, which includes on-camera interviews.

Drafts internal/external communications (will provide input and approvals).

Prepares and oversees periodic reports on status of projects and communication activities.

Who you are:

Bachelor’s degree in Communications, Public Relations, Journalism, or

related field.

Seven years of experience in communications, public relations, or a

related field.

Proven track record in managing communication strategies.

Valid Driver’s License

Extensive knowledge of digital channels, trends and best practices.

Strategic communication planning

Media relations, crisis communication, management

Content creation and editing

Data Analysis & Reporting

Leadership and team management

Strong interpersonal skills

Excellent written and verbal communication

Where you’ll be working:

Hybrid, Works In-Office and Remotely Within Service Territory

What’s in it for you:

Competitive base salary

Fantastic opportunities for career growth

Cooperative, supportive and empowered team atmosphere

Annual bonus and salary increase opportunities

Monthly recognition events

Endless wellness initiatives and community events

Robust and customizable benefit packages-choose what works best with your life. Options include generous 401k, medical, dental and life insurance, tuition reimbursement, compensated volunteer hours and MORE!

Paid time off, holidays and a separate bank of sick time!