Customer Support Specialist

Job Description

About the Role

Customer Support Specialist (Strabane)

Strabane, Pennsylvania

Contract/Temp to Hire

$20.00 – $24.00 per Hour

LHH is partnered with a major client in Strabane that is in need of a Customer Support Specialist. Past Customer Service experience in a manufacturing setting is strongly preferred.

This opportunity offers a hybrid schedule and is great for any candidate that in the field that is looking to advance their skills with a rewarding career.

This position is in a fast paced call center environment and duties consist of order entry, checking inventory, following up on invoices and more. Strong communication and listening skills are a must.

Responsibilities:

Checking inventory for customers

Order processing

Documenting phone calls

Invoicing

Following up on outstanding invoices

Qualifications:

Ability to conduct a large number of inbound calls

Past customer service experience in manufacturing required

Data entry skills

Skills:

Great interpersonal skills while fielding phone calls from customers

A strong proficiency with computers, in particular with the Microsoft Office Products

Focus on quality

Experience:

Two years of experience is required

Employment Type:

Contract to Perm

Compensation:

$20.00 to $24.00 per hour

Work Hours:

8:00am to 5:00pm Monday to Friday

Some occasional overtime

Pay Details: $20.00 to $24.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs.

In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.