Job Description
About the Role
Title: Consultant, Pharmacy Benefits (2316)
Location: Remote US
Job Description:
As a Pharmacy Benefit Consultant, you will serve as the primary consultant for brokers and/or strategic clients. You will interact and create relationships with brokers, client executives, human resource personnel, and others which enable EPIC to partner with clients to create, communicate and implement pharmacy strategy within the context of the overall health and welfare strategy. In addition, you will work along with our brokers and consultants to identify business needs and create custom solutions for clients focused on creating and maintaining a quality, cost effective pharmacy benefit. You will also lead vendor (PBM) strategies that will include procurement efforts, contract negotiation and ongoing vendor management, while providing industry expertise and insight related to trends and opportunities.
Responsibilities:
Client Management
Working with the PBM, client and EPIC resources the candidate will:
Identify and maintain appropriate multi-level client relationships and a deep understanding of client business and corporate culture resulting in high client satisfaction and retention
Develop and implement customized strategic plans based on unique client needs to achieve targeted long- and short-term
Track and measure vendor contract performance including operational and financial
Lead and participate in ongoing client clinical and other meetings including:
Vendor review meetings
Independent strategy and performance assessment meetings
Industry insights and strategies to address market events
Use analytical skills/tools to identify and present opportunities to clients that will serve to support trend management, cost savings, identify FWA, etc.
Navigate appropriate internal EPIC experts on custom projects and
Review PBM provided pharmacy program indicators and reports for ongoing opportunities and program performance
Maintain ongoing reports and documentation related to client relationship and program
Responsible for renewal of client relationship and creating strategy, scope of services and appropriate fee structure to match client
Program and Business Development
Assess opportunity for expanding EPIC Pharmacy Solution services within existing client
Leverage client relationship for EPIC prospecting efforts by creating developing client
Participation in conferences and other forums for showcasing program experience and
Participate in internal workgroups to develop new programs, services, corporate positions and publications based on the continual assessment of client and market
Account Implementation
Provide oversight, guidance and serve as an advocate for the broker and client to ensure vendor requirements are being met and service levels are adequate throughout vendor
Identify issues and concerns for appropriate escalation and resolution to ensure successful
RFP Process Management
Lead the development and management of the RFP process for clients including RFP creation, vendor selection meetings and contract execution (in conjunction with internal RFP coordinator).
Participate in non-client RFP process via scoring and client meeting
Contract Review and Execution
Lead the review process for new and renewing vendor contracts through final execution to ensure current terms, definitions and compliance with RFP
Lead the creation and renewal of EPIC Pharmacy Solutions client agreements to create appropriate scope of services and fee
Qualifications (Minimum Requirements)
Extensive knowledge of PBM and specialty pharmacy environment (2 years minimum experience).
Strong verbal and written communication skills including presentation skills and client relationship management
Ability to develop strategies and implement programs for client Rx benefit programs
Strong experience with Broker, TPA and Captive markets
Strong clinical and financial analysis skills including: Word, PowerPoint and Excel
Travel required, 25+%
Pharmacy background with bachelor’s degree; MBA and/or PharmD/RPh strongly preferred
Business development experience preferred
Salary and Benefits
Salary is based on background and experience. Benefits include full medical, pharmacy, dental, vision, life and disability insurance, paid vacation, sick leave, 401k match and annual bonus potential.
Volunteer Time off
EPIC recognizes it is our responsibility as a good corporate citizen to help enrich our surrounding communities of residence and work. We encourage our employees to take time off and become involved in their communities, lending their voluntary support to programs that positively impact the quality of life within these communities.
WHY JOIN EPIC?
Ranked #17 Top 100 Largest U.S. Broker by Business Insurance
Awesome Benefits: 401K matching, Generous Time Off Policy, Flexible Work Options, Medical, Dental, Vision, Pet Insurance, Cancer Insurance, Wellness Programs, Employee Award Programs (Trips!).
EPIC embraces diversity in all its various forms-whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
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