Implementation Manager

Job Description

Title: Implementation Manager- Remote Location: Remote US Job Description: Job Summary: Responsible for developing a strategic roadmap for implementing all new clients. Leading the implementation process for all HRIS and Time & Attendance systems and products. Duties/Responsibilities: Ensure all client-provided onboarding data is accurately collected, organized, and maintained to support a smooth and efficient onboarding process. Deliver responsive and knowledgeable assistance to clients experiencing issues or requiring guidance with software and hardware products. Facilitate seamless onboarding by ensuring all departments receive necessary client documentation and that relevant data is accurately entered into the HRIS system. Connect with clients directly to provide training and support, as well as assist with any escalated tickets and issues Manages projects related to Prism and related systems and other duties as necessary. Required Skills/Abilities: Experience in Prism is required. Ability to use Microsoft office software and applications. Strong verbal and written communication skills Ability to multi‐task and prioritize work in a fast‐paced environment Attention to detail required Excellent phone etiquette Strong interpersonal skills Education and Experience: High School or equivalency required Must have 1-2 years of implementation experience Title: Implementation Manager- Remote Title: Location: Remote US Location: Job Description: Job Description: Job Summary: Job Summary: Job Summary: Responsible for developing a strategic roadmap for implementing all new clients. Leading the implementation process for all HRIS and Time & Attendance systems and products. Duties/Responsibilities: Duties/Responsibilities: Duties/Responsibilities: Ensure all client-provided onboarding data is accurately collected, organized, and maintained to support a smooth and efficient onboarding process. Deliver responsive and knowledgeable assistance to clients experiencing issues or requiring guidance with software and hardware products. Facilitate seamless onboarding by ensuring all departments receive necessary client documentation and that relevant data is accurately entered into the HRIS system. Connect with clients directly to provide training and support, as well as assist with any escalated tickets and issues Manages projects related to Prism and related systems and other duties as necessary. Ensure all client-provided onboarding data is accurately collected, organized, and maintained to support a smooth and efficient onboarding process. Deliver responsive and knowledgeable assistance to clients experiencing issues or requiring guidance with software and hardware products. Facilitate seamless onboarding by ensuring all departments receive necessary client documentation and that relevant data is accurately entered into the HRIS system. Connect with clients directly to provide training and support, as well as assist with any escalated tickets and issues Manages projects related to Prism and related systems and other duties as necessary. Required Skills/Abilities: Required Skills/Abilities: Required Skills/Abilities: Experience in Prism is required. Ability to use Microsoft office software and applications. Strong verbal and written communication skills Ability to multi‐task and prioritize work in a fast‐paced environment Attention to detail required Excellent phone etiquette Strong interpersonal skills Experience in Prism is required. Ability to use Microsoft office software and applications. Strong verbal and written communication skills Ability to multi‐task and prioritize work in a fast‐paced environment Attention to detail required Excellent phone etiquette Strong interpersonal skills Education and Experience: Education and Experience: Education and Experience: High School or equivalency required Must have 1-2 years of implementation experience High School or equivalency required Must have 1-2 years of implementation experience