comfortnsor9

Remote customer service representative
October 10, 1996

About Candidate

Remote customer care Representative

Location

Education

N
National Certificate in Education 2012-2016
Cross River State College of Education Akamkpa, Cross River State Nigeria

Studied English language Double major with a merit.

Work & Experience

S
Shelf attendant April 2016 - June 2016
Value mart Supermarket

Made sure customers were comfortable help them make informed decisions concerning their product choices.

P
Peer navigator September 2017 - September 2019
Heartland Alliance LTD GTE

Check up on each client assigned to me after each enrollment to make sure they are okay, escalate issues that cannot be immediately handled for immediate action and response.

R
Retention officer October 2019 - Till date
Heartland Alliance LTD GTE

Supervise peer navigators to be sure they are reaching out to clients and the clients are getting the services they opted for and are satisfied.