Remote Customer Support Agent

Job Description

Rate: $25–35/hr | Hours: Full-time (40hrs) or Part-time (20hrs) | Weekend Shifts Available

Description:
As a Remote Customer Support Agent, you’ll join a global e-commerce platform to assist customers via email and live chat. Your daily tasks include resolving order tracking issues, processing returns, and answering product-related questions. No prior experience is required—comprehensive paid training (10–15 hours) will teach you essential tools like Zendesk, Slack, and CRM systems.

Work 5 days a week (Mon–Fri) or choose weekend shifts (Sat–Sun, 20hrs total).
The role includes a 30-minute online assessment testing typing speed (50+ WPM) and problem-solving skills (e.g., drafting responses to mock customer complaints).
Collaborate with a global team to improve customer satisfaction scores and earn performance-based bonuses.
Key Perks:

Weekly bonuses (50–50–100) for top-rated agents.
Free access to LinkedIn Learning courses for career growth.
Flexible scheduling (choose morning, afternoon, or night shifts).
Requirements
✅ Reliable high-speed internet.
✅ Quiet workspace.
✅ Basic English proficiency.
✅ Availability for 4+ hour shifts.
Why Apply? Ideal for those seeking entry-level remote work with mentorship and advancement opportunities.