Hearings Division Program Support Coordinator Program Analyst 2
Job Description
About the Role
Title: Hearings Division Program Support Coordinator (Program Analyst 2)
Location: Salem United States
time type :Full time
job requisition id : REQ-173111
Job Description:
Agency:
Department of Consumer & Business Services
Salary Range:
$5,325 – $8,148
Position Type:
Employee
Position Title:
Hearings Division Program Support Coordinator (Program Analyst 2)
Job Description:
This position will be located in either Salem or Portland, based on the successful candidate’s location and finalized when the job offer is made.
Our mission…
To equitably protect and empower consumers and workers while maintaining a predictable yet innovative regulatory environment for the businesses we regulate.
The Department of Consumer and Business Services (DCBS) is a progressive business regulatory state agency dedicated to the mission of protecting and serving Oregon’s consumers and workers while supporting a positive business climate. The department administers state laws and rules governing workers’ compensation, occupational safety and health, financial institutions, insurance companies and building codes. The department has consumer protection and education programs, offices, and ombuds to help consumers, injured workers, and businesses.
This position is represented by the Service Employees International Union (SEIU).
What’s in it for you:
Rewarding work in a productive and creative environment
Colleagues who are passionate about public service
Work/life balance, 11 paid holidays a year, and a competitive benefits package
Advancement and learning opportunities that will help grow your career with the State of Oregon
Possible eligibility for the Public Service Loan Forgiveness Program
This position is eligible for hybrid remote work on a part-time basis once the incumbent has gained the proficiency to perform work independently. However, regular, scheduled office hours are also required.
Here’s what you will do:
As the Hearings Division Program Support Coordinator, you work closely with Hearings’ Division management to assist with hearing and mediation planning and evaluation, including administer WCB’s Mediation Program, which handles approximately one-third of the Hearings Division workload. This includes:
Gathering data and providing analysis to assess Hearings Division workload allocations, create statistical reports, communicate findings, and make recommendations to the WCB management team
Adapting program methods and providing in-depth analysis, evaluation, and reporting of mediation scheduling and outcomes
Making recommendations to Hearings Division management for program and process improvements
Scheduling and tracking of mediations
Providing program information, education, and explanation of rules and guidelines to stakeholders and members of the public
Coordinating ALJ travel, including accompanying ALJs to remote hearing locations as needed
Providing confidential administrative support to the Presiding Administrative Law Judge
Here’s what you need to qualify:
Minimum Qualifications:
A bachelor’s degree in Business or Public Administration, Behavioral or Social Sciences, or a degree related to the agency program and two years’ experience coordinating or administering a program
OR
Any combination of experience or education equivalent to five years of experience coordinating or administering a program
Requested Skills:
Knowledge regarding database computer systems, statistical information gathering methods and analysis, and the development of extensive spreadsheets
Extensive experience in high-level administrative support
Familiarity with medical and legal terminology
Ability to prioritize work with conflicting priorities and ability to meet deadlines
Preference may be given to individuals with project management training, a thorough working knowledge of Workers’ Compensation Board rules and regulations, or familiarity with administrative law
DCBS is fully committed to attracting, retaining, developing, and promoting the most qualified candidates without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, or veteran status.
