Senior Business Systems Analyst
Job Description
About the Role
Senior Business Systems Analyst
time type
Full time
POSITION TITLE
Senior Business Systems Analyst
POSITION LOCATION
This position is available to Virginia residents as Richmond or Lynchburg, VA Hybrid in-office applicants or remote applicants residing in states/locations under Eastern or Central Standard Time: Alabama, Arkansas, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Virginia, Washington DC, Vermont, West Virginia or Wisconsin.
YOUR ROLE
As an IT team member, you’ll play a crucial role in designing, implementing, and managing technology solutions that are the foundation of the world class customer service that our customers expect and deserve â now and in the future.
What you will be doing
Act as a liaison between IT, Long Term Care Product, Operations, and our development teams for the implementation of new complex systems or enhancements to existing systems.
Partner with varies business stakeholders and subject matter experts to assess and document business needs.
Deliver analysis artifacts that add value to the organization, including but not limited to, process mapping, data flow diagrams, solution analysis, mockups, and detailed requirements and/or user stories.
Elicit and document business requirements and user stories, utilizing business analysis techniques to align solutions.
Contribute to system knowledge management and documentation of application development processes, procedures, and standards.
Facilitate and contribute to the design and development of quality solutions, holistically supporting the LTC Claims Admin system from development, implementation, maintenance, through support.
Facilitate requirement gathering sessions or walk-throughs, prepare communications and make presentations on system enhancements and/or alternatives across multiple development teams and business areas.
What you bring
College Degree (Associates/Bachelors) and/or 4+ years of relevant professional experience
3+ years of professional experience as a Business Analyst
Demonstrated ability to create business requirement artifacts, including Process Maps, Use Cases, Activity Diagrams, Test Scenarios, etc.
Demonstrated oral and written communication skills with the ability to tailor communications to differing audiences including Senior Management and Technical Developers.
Demonstrated organizational and prioritization skills with the ability to handle multiple tasks and meet deadlines while working independently.
Working knowledge of Relational Database Management Systems (RDBM) and familiarity with writing and/or interpreting SQL. (T-SQL, PL/SQL, PostgreSQL, etc.)
Passion for innovation, continuous improvement, ability to effectively lead and drive change.
Employee Benefits & Well-Being
Genworth employees make a difference in people’s lives every day. We’re committed to making a difference in our employees’ lives.
Competitive Compensation & Total Rewards Incentives
Comprehensive Healthcare Coverage
Multiple 401(k) Savings Plan Options
Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!)
Generous Paid Time Off â Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave
Disability, Life, and Long Term Care Insurance
Tuition Reimbursement, Student Loan Repayment and Training & Certification Support
Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management)
Caregiver and Mental Health Support Service
