Revenue Assurance Manager

Job Description

About the Role

Title: Revenue Assurance Manager

Location: Holmdel, NJ , London, UK or Basingstoke, UK

Job Description:

Vonage Finance Mission: We are a critical player in contributing to both short-term and long-term business decisions. We oversee and provide timely and accurate financial information across the organization, to leaders, decision-makers and external stakeholders. We protect company assets, both real and intangible, and ensure financial compliance with country, state and local laws. We serve as an indispensable business partner on topics requiring economic, financial and fiduciary inputs and expertise.

Why this role matters

Revenue assurance helps Vonage ensure the accuracy and completeness of our revenue reporting, together with correct taxation charges to our customers. This is achieved by undertaking a series of reconciliations at various stages in the order to revenue cycle. These reconciliations form a large part of our control environment, ensuring the data used for management decisions is accurate, as is the financial information reported by the business and provides protection against revenue leakage. These controls also ensure the invoices being raised to our customers accurately reflect their contract. This is a great opportunity for an ambitious, talented individual focused on leading a small team to manage and maintain our current revenue assurance environment as well as updating the processes as necessary to keep pace with our ever changing and expanding business. This role can be based in either our head office in Holmdel NJ, London or Basingstoke and is a hybrid schedule.

IF THIS SOUNDS LIKE YOU, CONTINUE READING BELOW…

What you will do

Leadership

Lead a team of two to prepare reconciliations across a wide range of order to revenue processes and analyse and take corrective action on the exceptions

Providing a read out to the accounting team on the monthly results, KPI’s and updates on issues arising and remediation implemented

System/Process Improvement

Analyze issues and trends and make recommendations for the resolution of system and process deficiencies

Collaborate to derive new processes to accommodate business expansion

Support maintenance of BI reporting

Audit

Provide accurate and timely reconciliation information to support internal and external audits

Validating transactions to ensure compliance with policy and procedure

Customer

Ensure customers billing is accurate and in line with their contract, including pricing

Supporting customer price lists and accurate billing quantities

What you will bring

Extensive knowledge about revenue assurance processes, procedures, tools and methodologies

Knowledge and understanding of business controls and SOX

Proficient in database management, data analysis, and reporting tools (e.g., SQL, Excel, Tableau, etc.)

Demonstrated ability to provide excellent customer service to internal and external customers

Strong planning and problem-solving skills

Strong understanding of federal, state and local accounting and reporting laws and regulations

Understanding of global sales tax rates, application and regulation

Good presentation skills

Strong communication skills, with ability to liaise both across skill levels and business functions

Attention to detail

Tenacious, self-motivated and able to work independently, whilst also being a team player

What is required for application

Required

Prior experience in revenue assurance

Prior experience in a managerial role

Good level of financial acumen

Bachelor’s degree in business, finance, data analytics or related discipline

Preferred

Experience of Zuora

Oracle Fusion knowledge

Prior experience in the telecommunications and technology industry

What is in it for you

In addition to providing exciting work, career advancement opportunities, and a collaborative work environment, Vonage provides competitive pay and benefits including unlimited discretionary time off and tuition reimbursement.

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